Amazon

Lied to and I'm owed $25 for a S&H charge that I was guaranteed to be refunded by several agents before and after my purchase. Have spoken to over a dozen agents over the past two weeks with no solution. Very inconsiderate customer service. I'm considering it a loss at this point. This is the 2nd issue I've had with them recently. Unsubscribed from Prime. It's a shame their customer service cannot provide solutions for Prime members.

Offered a promo for downloading their app and signing in for the first time with it. Did just that and I got a notification stating that my promo was denied. Contacted customer support and was informed of certain other "criteria" that was never initially stated. Went up to an alleged supervisor and he didn't solve the issue. Asked to speak to his boss and was denied. Have screenshot proof of the entire thing.

Amazon has gotten to big & just can't take care of their customers. My package was left at the wrong door. This is even though I live in a secure complex with a locked Amazon Locker System, but Amazon leaves it at a strangers door with my name & address on it. They promised a refund, didn't happen & and to call again. I cancelled my Prime membership. It's a hassle, but, I will just order from the manufacturer.
Shame on you Amazon!

I received a package today from Amazon that was atrocious. Why would a driver leave such a package on my doorstep. You want to know why because he didn't give a damn and calling Amazon to report him is like pulling teeth you have all these international customer service people who can care less of what you are complaining about. I'm going to think long and hard before ordering from them. Had to be a crack head

I have ordered multiple items from Amazon throughout the years from all over the country being delivered from all different parts of the world BUT New Orleans Louisiana is absolutely the most worst place to get any items delivered. The drivers are incompetent and will not read instructions plus will have an attitude when you ask them to do so. If you live in New Orleans, good luck on getting any items delivered. Whoever the regional manager is, should be replace by someone that can perform better leadership.

I love shopping on Amazon! They have such a wide variety of products and affordable prices. Free shipping with amazon prime is also really handy!

They hire morons. I tried to update my expiration date on my credit card it's an Amazon card the work flow say to click on expiration date select date and voila but it doesn't work. So I got on the phone with miss India who had no clue after trying everything I decided to delete the card and put in the new card and To my amazement it updates the card so they need to remove the workflow that doesn't work so customers are not confused it's apparently a bug. The other times I've called to complain on a problem like the damaged dog bed I got,you can't ever speak to some who doesn't read off a sheet of paper total idiots not sure I want to continue my relationship with this company it's going downhill like their stock.

Amazon sucks, not only do they scam you out of your money with your prime membership payment and still boost prices they also block you from leaving real truthful reviews about products I have millions of views on my reviews and opinions yet they blocked me from telling the truth and I'm not allowed to post how I feel about what I ordered or the fact that none of my orders ever come on time

I like buying from Amazon. They offer some of the best deals that you can find online. Now I shop on Amazon at least once a month.

"Customer service" is a farce: computers giving you multiple choice responses, people for whom English is not the first language (and are hard to hear when you're hearing impaired), asking the computer to connect to a person doesn't work, etc. If you have a problem with delivery the computer tells you to either wait 48 hours or check with your neighbors. Is that help/service? Doesn't work for me.

I bought a gift on amazon.com.au via VPN since I'm based elsewhere. They "detected suspicious activity" on my account and froze my account across all amazon platforms. Now I had to provide evidence that it was in fact me, who ordered (which I did) and promised to review within 1-3 days. It's been a week and my account is still frozen. And no one answers my multiply query emails either. I can't use the customer service, because, guess what, you have to log in to use it.

Always satisfied with the service, you can find literally anything you want on Amazon. Delivery is fast too. Great customer service. Heard there might be issues with the refunds, but I never made one, so I can't say for sure. Ordered packages many times and never had a problem, but I always buy from trusted sellers. I've also read that Amazon has been getting worse with the last years, but that is not something I would notice and confirm. Many thanks to the people who work there!

Bought a new book and received a used one, with underlines of wordings all over the book. Called Amazon 4 times to arrange for a pick up for return/refund, were promised that UPS/DHL would pick up the item, but always nobody turn up. After almost 2 weeks and I am still in endless waiting. The worst service I have ever encountered. Will never buy anything from Amazon again.

Anytime any where amazon has you covered. They provide an excellent service to all of your buying needs. I literally can say they have excellent return agreements and just over all speedy shipping. Most places do not ship as often and quickly as Amazon. Amazon is my number one go to site for clothing and pretty much any need. The site is eye catching and will get your attention to them lightening deals. Just such Amaze-on!

The annual membership for Prime is ridiculous. I refuse to pay it anymore just to get free shipping. How does Prime free shipping with that kind of annual fee make sense? I have moved so much of my business the past few years to Ebay, which has some better prices at times and lots of free shipping options. And delivery is surprisingly fast. I will still do "some" buying at Amazon, but only when I am able to accumulate $25 worth, which isn't that often. Also, I don't get as many PERKS with Amazon gift cards as I would with any others at my local grocery stores.

Good n convenient online shopping platform with a variety of product choice for nationwide shopper. For international shipment I opt for eBay as its communication platform between buyer n seller is more structured and effective than Amazon.
Reason is although Amazon has very good customer support but if you contact the seller, the seller is not as responsive as the eBay seller. Otherwise I will give 5 star here. Amazon has prime shipment options and in general ship very quickly. Transaction is always trusted and reliable as in case the seller don't ship Amazon would refund right away. What else is good for Amazon is when you need to return the items you can just drop off to the designated Amazon drop off locations instead of paying $$ on shipment

Amazon has been going downhill for a few years now but today it's absolutely ridiculous wit the constant separate deliveries, broken cheap products imported from China, 3rd party sellers who won't answer when there's a problem. The site is a complete joke these days and I'd love to see some other company take over Amazon's spot. A company who respects their customers and has good delivery.
I wanted to do an update to this review and let everybody know how Amazon is now dealing with packages that are not being delivered. Where I live, we have an extremely bad problem of Amazon, delivery, drivers, leaving our packages in the public lobby, or even outside of the apartment building where people would walk right up and steal it. Things that are chained down get stolen so of course a shiny Amazon package will to be stolen. This is still happening so much so that I have included special instructions not to leave packages in the lobby as they will be stolen. Despite leaving instructions and warnings for Amazon delivery drivers, most still leave it in the lobby where it gets stolen. I had this issue the other day and because the delivery driver messed up. I had to wait two days before I could even inquire about getting a refund or my package just re-sent back out. Amazon wouldn't call me about this, no, I had to call them. I am the customer after all, and I am chasing them around for mistakes that they have made on their end, but yet I am being punished as a customer because of their mistakes. I had to wait 48 hours before I could speak to anybody concerning a return and then after 48 hours I was able to either ask for a refund or have it resent back out, which is going to incur more waiting time and therefore being punished for Amazons mistakes. I was taken aback when I found out how many hoops I would have to jump through to get my product re-delivered or refunded. All because Amazon delivery leaves parcels in public lobby and parking lots where they get stolen. Like I said, in the beginning of this review, Amazon has gone downhill extremely quick and at this rate, I can't expect them to be doing very well in six months time. Hopefully changes will come about that will be the best regard for the shopper.

I purchased a Hayward DE3620 filter which worked fine for about 40 days then the cloth around the inner fins sprung a tare. Contact with the seller In-The Swim gave me no help, with the manufacturer Hayward and even though Amazon boasted Claim process, I was told it was past the 30 day limit.

I've now learned not to trust any of these merchants to support their products. I'll only buy small items and those that I'm sure I return in the return timeframe guaranteed.

I've been a long time customer of each of these and got not help.

My wife and I love hazelnuts, and from time to time, she would buy a four-pound bag under the brand name " We Got Nuts " on the Amazon website. The last bag she received was a big surprise. All nuts tasted stale, and many were bitter, rotten, or covered with mold. She wrote to Amazon asking to send them back, and Amazon refused to accept them. After that, she wrote a review describing the poor quality of the product. Unfortunately, Amazon declined to post her review, saying that it was misleading.

I've lived at my current address over 4-1/2 years. Until 2-3 months ago delivery services were great UNTIL August 6th when the driver REFUSED to deliver my order due to a 4 pound dog barking at him! See pics. I've called 5 times to complain, get an apology and assurance this will NOT happen again and Amazon Logistics will NOT speak with me or address this issue. That driver needs to be reassigned to a more appropriate job. I've dropped Prime and am using Walmart. That dog ran up to the Walmart delivery guy last week wagging his tail and licking his shoes!

I am completely satisfied with my auto parts order from Amazon. The order came quickly and all parts were in excellent condition. The excellent selection and ease of shopping make Amazon my preferred place to buy auto parts.

Extremely disappointed in Amazon ethics! The box arrives with obvious signs of being opened (picture) previously. Even of a portion of the box label had been removed. Once I opened it, original packaging was missing and it even included an instruction manual (picture) for a completely different cooker!

This was a primary ad, not an "other sellers" or "used" category ad. Nowhere in the ad did it say open box / used or anything else to indicate anything less than class A merchandise. Completely unethical and without integrity.

Dont know where to find the customer or help service. Even the start chatting is automatic response. Then I contact through the email this *******@amazon.com I got reply from *******@bounces.amazon.com and give me the whole help section. But i takes me time and still which contact us where able to give you answer. I have been a customer for 17 years of Amazon this is far worst.