Blinds.com

Repeat customer. I'll never shop anywhere else for window coverings. Super easy, very economical, and high quality products. Don't bother with name brands… blinds.com is just as good (or better), and far less expensive. I've had one mistake on a custom triple-blind / single rail unit out of eight buildings (probably 60+ individual items), and customer service handled it graciously & efficiently. Do not hesitate… you'll save time and money over the big-box, every time.

HOLY EASY! I seriously thought this would be harder. The whole process probably took 30 mins and that includes walking around my house measuring 15 windows and 2 sliders! I do wish the pics of the slats were slightly larger because I'm not 100% certain that I'll love what I chose... but they are ordered and now we will finally have those updated blinds I've wanted for the last several years so I'll live with my choice regardless. Woohoo!

Webpage shows up poorly on mobile device, making it difficult to show images appropriately, navigate subpages, or see totals. Most frustrating of all, no option to split payment with bank rewards cards. Custom blinds are expensive, using rewards cards would help offset costs. Not having that option, no option to email, and no way to contact customer service prior to the end of a promotional period is frustrating. I know from previous experience this is a good company, these seem like silly issues to be dealing with.

We've ordered multiple products (wood blinds, roman shades, roller shades) over the last 9 years, and have been thrilled with every item, every time. Perfect fit, high quality, and great functionality. As an added bonus, the ability to get free samples really takes the stress and guesswork out of the decision-making process. Thank you for delivering everything as promised.

I have bought from Blinds.com for quite a number of years. Their products are excellent, prices are a lot better than retail, tge fit has always been great, with 2 exceptions and those were my fault. I contacted customer service and gave them new measurements and they shipped right away, without additional cost. That just doesn't happen very often these days. I highly recommend Blinds.com

Blinds.com's products are top quality. They have a wide variety of styles & colors. Their logistics team is, in my humble opinion, the best in the industry - and that goes for every online retailer I have worked with (& with 2 homes to furnish, I have seen some really ridiculous companies out there). Their SUREFIT Guaranteed to Fit promise is - bar none - best-in-class. I am awed at how well this company runs their business!

The site seems to charge way more at the start and then discount a bunch which makes it difficult to compare deals. It also seems arbitrary when the deals happen. I would much rather know up-front what the price of the blinds is. There's no way the price is actually $400 if you're willing to sell for $200. I've decided I'm willing to pay this amount, but I'm not pleased with the price manipulation.

This was my first time purchasing blinds online. I sure learned a lot about my metal tape measure! Pretty cool that it has the length imprinted on the back, which was super helpful in not bending the tape to get the measurement. I am SO excited to have nice cellular shades - finally. Looking forward to putting them up once they arrive. Kyle was super helpful in chat to assist me in choosing the cell size and in measuring correctly.

There were three different installations instructions - all with different measurement guides. Also, no definition (that I could find) of the types of shades (classic, hobbled, etc.,). Finally, the fabric I wanted had no photo rendering so I purchased it "blind". I could see they were in color families but an index would make the decision so much simpler. These are easy changes that would greatly assist in the purchase process.

I've had very good service and am so happy with my recent purchase. I needed to make a change to my last order, and the woman that assisted me was awesome. She sounded like a young mom and I really liked talking with her. I told her I'd leave a review and then absentmindedly hung up the phone. Anyway, she was great in assisting me in making a change, even though I had placed my order a couple weeks ahead of time. TY!

Pleasantly surprised with the quality of products thus far. I've actually sold other window shades in a retail store for years but at a high price point. As a decorator in central Massachusetts, not the city, different options are good and your quality has been appropriate but at a price point that's affordable! Thank you! I have been happy with all my orders from you, and you've become my go to in my own home as well.

This is probably the sixth time I've ordered from Blinds.com in recent years and I have been more than pleased every time. Your products are great quality and your customer service is absolutely top notch. I usually check several vendors when making a sizable purchase, but when it comes to window treatments Blinds.com is my first and only stop. Thanks!

Your check boxes for all options cover everything and are very easy to use.
I am ordering a new pleated shade for my kitchen window to replace a Blinds.com shade that is almost 10 years old. Very, very happy with how long that one had lasted. In fact, the shade is still in excellent condition, however one of the lift strings on the shade wore out and broke. That's okay, though. Time for a new color!

This is my second order. I'm in my seventies. Had a stroke three years ago. Right side not working so good anymore. Was intimidated until I installed my first order (Five 2" deep Faux Wood Inside Blinds) which was a perfect fit! Now looking forward to doing my bedroom with 1" Mini Beige Blinds. My Mobile home is lined in true wood veneer paneling. Blinds.com is pure genius! Why do they have a size guarantee? Because they probably never have to use it!

Love the options, very intuitive website with videos to explain things. I would however recommend a better "sample" picture (the one that updates while you make your selections). It was a little small. Above and beyond would be to allow the user to choose the color of the house behind the blind, so they can get a better idea of how the blind color will contrast with their wall. Overall very good tho!

This experience has been great! Nathan Gordon was extremely helpful in emailing me larger color samples so I could take advantage of the current sale and not have to wait on samples! I am looking forward to receiving my blinds, and must say it is quite refreshing to work with such a customer-friendly company and such a kind service representative!
Thank you!

Pros: Easy to order. Highly recommend. Priced really well compared to other retail options. Free shipping another bonus.

Cons: It would be helpful if you could set a window trim color so that you could see how the shade color looks against the trim. Right now, the default shows a white trim.
I would like to be able to see a picture showing what light filtering versus blackout versus sheer looks like when looking through the shade to an outdoor view.

I've been trying to do an order over the internet and it's been so frustrating that I just had to leave the site but try again a couple other times. This time I was giving up for sure. I then got involved with Jason. Amazing Customer service from him and I feel very comfortable with Jason and the way he walked me through everything which let me relax. I have more purchases to make but let me first see how this purchase and the product is and with that we can go from there. Thank you again Jason

A website that really works! OMG! Select a simple option and start effortlessly from there building your custom blind! How wonderful! Easy to find a phone number to an actual human being! Very easy to find, clear measuring instructions. Unobtrusive offer to have an installer option. I've just spent 4 hours looking for a company website on which to order 2 very non-exotic bedroom blinds, in alabaster, with a shorter length than is standard. I did that in 10 minutes, once I found your website via Google. Thank you!

Wonderful to see such a well-designed web site, from blind/shade option selections to little bits of help here & there, largely in the right places.

So many other web sites these days have gone through so many "improvements" that they are garbage and frustrating, and their web developers don't care.

Please stick with your considerate and holistic look at the smooth flow of online processes.

Thank you!

I am a repeat customer. This is the best window treatment company out there. Customer service is superb -highly knowledgeable, helpful, polite;they really go the extra mi!e to help customers get exactly what they need at the lowest possible price anywhere. And the blinds are beautiful, sturdy and very effective at keeping the sun out. They've transformed my house.

I love the website but I particularly want to shout out Tiffaney Greggs, the support person who helped me with my order. There was not enough time before the sale ended to get a sample so she sent me photos. We had computer issues that she found an ingenious work around to - and then the next day (issues resolved) she sent some more on July 4th. The reviews about service support were correct! Thank you Tiffaney.

I ordered 2 cellular shades for my bedroom in January. 1shade arrived 2/23 and the other is still out there somewhere. Called CS x2- spoke with nice rep, who told me due to the storms in Memphis there is a week delay in shipping from there (originated from China). Well my 1 shade made it out - a week after the storm. We are into the 2nd week of March and still no 2nd shade. If anyone can help me get this delivered I would appreciate it. Thank you