• EliteSingles

Ratings On Other Platforms

Trustpilot
2.2 / 5
Corporate Values

Overview

EliteSingles has a rating of 1.14 stars from 513 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 717th among Dating sites.

  • Service
    186
  • Value
    191
  • Quality
    190

This company does not typically respond to reviews

Positive reviews (last 12 months): 2.7%
Positive
2
Neutral
0
Negative
71
115
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Elite singles is simply the WORST dating site in the WORLD!
  • So many profiles are fake and the customer service never took action on them.
How would you rate EliteSingles?
Top Positive Review

“A fraud to drain your credit card”

Burnie L.
8/26/22

Complete fraud! I finally used J4Dates.com to find just what I was looking for: a long-term relationship. EliteSingles is a big fraud to drain your credit card, with bunch of fake profiles and bots and immense cost of subscription. You can't get even an ordinary fling there. Don't bother with EliteSingles, there are many other better working services. In addition, EliteSingles make it difficult to cancel your subscription and they pass your personal details on to their partner sites.

Top Critical Review

“DO NOT USE ELITE SINGLES!”

Jon B.
7/30/23

This website is riddled with fake profiles. I suspect it is more for data mining its customer base's personal information for sale to 3rd parties than anything else. It claims to solicit feedback then fails to provide a means to do so. Will not answer questions put to customer service. Claims made about #of educated singles are total BS. STAY AWAY!

Reviews (513)

Rating

Timeframe

Other

Reviews that mention popular keywords

elite singles (88) customer service (78)
Thumbnail of user jonb947
1 review
2 helpful votes
July 30th, 2023
Verified purchase

This website is riddled with fake profiles. I suspect it is more for data mining its customer base's personal information for sale to 3rd parties than anything else. It claims to solicit feedback then fails to provide a means to do so. Will not answer questions put to customer service. Claims made about #of educated singles are total BS. STAY AWAY!

Tip for consumers:
Stay away from Elite Singles!

Service
Value
Quality
Thumbnail of user emmanuelz96
1 review
4 helpful votes
July 16th, 2023

I am a paying customer to this so-called dating site. At first, I was presented with what appeared to be legitimate subscribers. Soon afterwards, the majority of matches (about 60%) either have no picture or just one picture. Moreover, their profile summaries, if any, suggest that they are made up. Occasionally, you are taunted with apparently interested matches. However, no matches ever respond. Sites that provide public services like this should be regulated externally and shut down if the proof do not back up their claims.

Service
Thumbnail of user walemang
3 reviews
1 helpful vote
June 5th, 2023

Matches must've bin picked by a 1st grade,ai this setting are something else quick scam to take your money so don't be dumb like me take a good look at many many reviews before you pick a site make sure you run from this 1
Contract since
April 30,2023
Monthly cost
$16.95
Total paid amount (incl. Sales tax)
$108.82
Payment via
PayPal
Ends on
October 31,2023

Tip for consumers:
You have to end your subscription maybe refund before 3 days what an idiot I was

Service
Value
Quality
Thumbnail of user vrs61
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

Elite Singles offers NOTHING like what it promises. The prospective matches they are sending me are hugely less "elite" than what I am seeing on Match.com, and I signed up because they promised to have a higher standard of education and professionalism among their members. It was a total waste of $200!

Tip for consumers:
Stay away!

Service
Value
Quality
Thumbnail of user en106
1 review
0 helpful votes
June 27th, 2023

DO NOT WASTE YOUR MONEY. This is the worst dating app. I paid for a membership and got literally zero for it. The site is full of fake profiles, no one is active. The person who wrote to me in a month turned out to be a scammer. Now i read other reviews and realized this is not only my experience. This dating app is fake. You are better off with other dating sites which you don't have to pay for, like Bumble or Hinge.

Service
Value
Quality
Thumbnail of user cynthiah2053
1 review
1 helpful vote
August 4th, 2023

There are very few pictures, so you don't know who your talking to, no selection, expensive, they tell you all the people are well educated, I spoke with 2 members that barely finished high school. It's total crap.

Thumbnail of user davidm9953
1 review
0 helpful votes
September 2nd, 2023

Elite Singles is awful. Many many fake profiles. Additionally, the information captured, on real or fake profiles is somewhat meaningless. The site also matches up members that don't make sense geographically. Not even close. For example, Florida, and Alaska. I am regretting my membership.

Service
Value
Quality
Thumbnail of user rosannad26
1 review
2 helpful votes
May 19th, 2023
Verified purchase

The pool of people using this service is too small, and there is very little activity generally. More than half of the users don't have profiles or pictures posted. This becomes clear within 2 weeks, But at that point no refund is offered on the very expensive 6-month fee. This is a complete waste of money.

Tip for consumers:
There are not enough users but you can't tell right away. There is no way to search the users either, you can only review people you are matched with and that might be two or three per week. Definitely a waste of money.

Service
Value
Quality
Thumbnail of user jonathanl967
3 reviews
2 helpful votes
July 31st, 2023

My review also echoes all the negative one star (actually zero-star) reviews. I strongly advise anyone never to join this fraudulent site. I have eventually met my woman on
J4Dates.com
My search there was nice and easy, so it's possible for the dating sites to work in a decent honest manner, to simplify the whole process of search and to actually produce results. But this is not what EliteSingles want. They are nothing more than thieves. All they want is to know your credit card details so they can keep charging you without your authorization. 90% of profiles are fake or outdated. Trust me, you will want to leave it anyway, but they make it next to impossible to leave.

Thumbnail of user markf2625
2 reviews
1 helpful vote
August 24th, 2023

Customer services is lax. Your daily matches are weird. They don't respect your search criteria. They don't care if you like it or not. They'll automatically charge you anyway and try to steal your money. I must admit it was a mistake to join Elitesingles. I didn't meet any woman who would fit my search criteria. I've had enough of experiments with my money and heart.

Thumbnail of user ritas689
1 review
0 helpful votes
June 27th, 2023

They try to pass themselves as elite for professionals and this is totally false.
Signed up for only six months to try it out and then stopped using the site as it was not useful.
They selected automatic renewal and took my money without first notifying me. I told them I canceled and did not want to continue the site but they would not give me back my money. Soon as you decide to sign up make sure that you straight away unclick automatic renewal.

Thumbnail of user jjoines97
1 review
0 helpful votes
June 26th, 2023

Do not use! Absolute scam! I cancelled renewal and was charged anyway. When I complained all of a sudden I began receiving all kind of notifications saying there was interest in my page, etc. Absolute scam!

Service
Value
Quality
Thumbnail of user aaronh980
2 reviews
1 helpful vote
June 19th, 2023

ES is lame! I met my woman on J4Dates.com She is the best woman in the world! I just can't keep from sharing my happiness! But actually the bottom line of my review is: stay away from EliteSingles, they are absolute fraudsters with 100% fake profiles and total impossibility to meet a real person.
I cancelled my subscription a long time ago but EliteSingles swindlers are still trying to bill me (I had to cancel my cc).
Obviously, I deleted my profile and contacted them multiple times long time ago. I even faxed them. Did you know that fax machines still existed? As you can see this is an entirely lame site!

Thumbnail of user enriquem117
1 review
26 helpful votes
May 25th, 2022
Verified purchase

The quantity of paying members is minimal, so your options of someone close to your area is very small, perhaps 2 to 4 in your city. That is for a month. Also, the site is full of scam members with fake profiles with who knows what intentions. Previous to joining the site I did my research and found excellent reviews, for sure they are fake. I just wrote this information so other people save their money and disappointment.

Service
Value
Quality
Thumbnail of user maggiec201
2 reviews
2 helpful votes
April 19th, 2023

I should have read reviews first. Elite Singles chooses who you get to see and who you don't. You can't just search their site after you pay. Also they never let you know the real specifics of their lifestyle. Like do they smoke, drink etc. They ask these questions but all they tell you afterward is that your match is a 75% match or similar but you don't know what the other 25% is that doesn't match. Total waste of time and money.

Thumbnail of user lyns147
1 review
3 helpful votes
May 6th, 2023

This site is dreadful. Firstly it completely ignores your preferences so rarely is a suggestion anything like what you're looking for. Secondly most suggestions are not professional or elite people. There are bus drivers, lorry drivers, construction workers etc. The 'best' profile photos of most of the men suggested are dreadful. I share about 10 pictures a day with my friends for a good laugh. Many of these men have fake profiles. Some must be doing this for a complete laugh judging by their photos. I mean who puts a photo of themselves with a huge bogey in their nose? And who
This site is expensive and fake.also I asked for Caucasian but get African and Asian suggestions all the time. Ladies. Don't bother looking for an elite man on here you won't find any!

Thumbnail of user luckyy1
1 review
2 helpful votes
April 9th, 2021

Elite singles are not scammers that is why I am correcting my review here, yet they are not clear that they only serve US clients, it is not an international service, they do not have a mobile application. You meet non matching profiles.
The finance are very reluctant to reply so for a quick response I finally reached this email *******@elitesingles.com
My advise don't waste your money over paid dating sites, there are lots of free apps to check.

Tip for consumers:
No subscription fees was taken from the start yet their message confused me

Thumbnail of user nickb1137
2 reviews
1 helpful vote
June 9th, 2023

The fees are exorbitant, the matches are scant and scattered throughout the country. The majority of genuine accounts are 50+. I wanted a younger woman and I managed to meet her on
J4Dates.com
They have lots of genuine beautiful ladies in their 20's and 30's. These ladies are definitely worth taking a trip.
As far as EliteSingles is concerned, I don't know why they named it "elite". There is nothing elite in it. Maybe just the price... They are definitely gouging prices. They still have plenty of scammers and fake profiles. For me it was a totally useless service.

Thumbnail of user taylah568
1 review
2 helpful votes
April 13th, 2023

I joined Elite as I'd tried other sites thinking elite would have more quality and real profiles. WRONG

Tip for consumers:
I have tried to contact some profiles but after a month not one has responded. Most don’t even have a photo and a lot live a long way away.

Service
Value
Quality
Thumbnail of user valeriej364
1 review
0 helpful votes
June 29th, 2023

What a waste of money and Time!. Used filters that was on this site and still had a poor selection of men to choose from. Very disappointed!

Thumbnail of user annag1402
1 review
0 helpful votes
June 15th, 2023

Elite Singles is a horrible platform. Do not even waste your time to pay for a membership. I joined this website based on the encouragement of a family member of mine. Not even two days after signing up I noticed my messages weren't sending. I kept getting an error message.

This went on for days. I logged in from two different device and still had the Same problem. I got frustrated and asked for a refund because the site doesn't work. They told me they can't process a refund because my payment was made to Google.

I figured I already paid for 6 months let me continue to try sending messages. Days on end thus continued. At this point I am not even getting any matches. I reached out to them once more. They wanted me to send my government issued ID to them. They informed me my account was blocked. Unbelievable. I did not even exchanged cell number with anyone on the app. How could the system detect fraud.

At this point I went ahead and basically cut my losses. I canceled my subscription. That way it wouldn't be renewed after the 6 month. Today I got a message saying Elite singles have deleted my account. They also sent an email saying no system ID perfect and I can create a new account and they will give me one month free. Why would I want that. When I paid for six months service that I wasn't able to use. I wouldn't encourage anyone in America to sign up to this platform. Use apps that are based in America.

They also informed me that after my one month free trial is finished. I can go ahead and subscribe once more. I guess they want me to pay for another 6 months subscription so that they can block my account again before I even start using the platform.

Horrible app
Horrible customer service.
Stay away from this platform.
I had the worse experience ever.

Service
Value
Quality
Thumbnail of user jackb612
1 review
5 helpful votes
November 12th, 2019

Oh wow... I am glad I read up on these reviews... thanks! Especially to all the ladies who took the time to alert the skeptical, savvy men like me. You guys really helped me dodge a bullet!

Thumbnail of user rodgery8
1 review
0 helpful votes
June 9th, 2023

You should have seen the TV ads.

Honestly do people think they are elite to be on this site.?

People wirh zero qualifications not that it's an issue but when they put 1 or 2 words you know its playing on people's drsparation to get a date.

Had a couple. People nice but it's a rip off.
All this zbS about algorithms... Please who falls for that crap..

Service
Value
Quality
Thumbnail of user amerk16
1 review
0 helpful votes
August 26th, 2023

I rarely would take the time to ever write such a negative review. However, it is imperative that users are aware and forewarned as investing time and money into dating apps is a commitment especially when there are so many options. To preface this, I have previously used match and met multiple interesting, honest, and well intentioned people and successfully also found someone with whom I was in a relationship for quite some time. Recently, after being single again, I foolishly decided to give this platform a try. In the last six months, I have also been on Bumble and met several promising and, more importantly, REAL people. Literally, every single person I have met on Elite Singles has been a fraud or a fake. I literally have not met one actual person in six months. Every single person has been seemingly very attractive and very eager to get in touch, but then will only get in touch through WhatsApp, and never through their direct cell phone. Furthermore, they will immediately start asking questions about work, and within a few days, their profile picture seems to change completely, often from an attractive woman to some random male. That is usually followed by a warning email from Elite Singles about possible fraudulent activity and not to maintain contact with that person. Literally every single interaction I have had on that website is followed by a security warning. I had no such problems on match or bumble but I can't even say it's happened once in a while on this platform. It is literally 100% of every interaction I've had. They all seem to be European and involved in some kind of scam and the company I believe is based in Europe as well as every single one if it's fake members claims to be a recent immigrant from Europe, and then proceeds to ask personal questions through WhatsApp, only followed by profile picture changes as mentioned above. It is almost impossible to get through to the company to request a refund, and it was a complete rip off, complete waste of my time, exploitation of my money, and repeated security warnings every single time. Truly needs to be investigated and I believe the entire company is completely fraudulent.

Service
Value
Quality
Thumbnail of user mandyh76
2 reviews
10 helpful votes
December 21st, 2019

Very loose matching algorithm. No accuracy of matches at all. Not enough opportunity to describe oneself or one's own needs in one's own words. Horrible app where scrolling can cause you to accidentally like' something on someone's profile and no way to unlike' it after. WTH?!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!

Company Representative

Thumbnail of user jamesk164
James K.
Typically does not respond to reviews

How do I know I can trust these reviews about EliteSingles?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Firefox extension

1.1
513 reviews
Have a question about EliteSingles?