evo

Ordered an expensive shirt and was sent over the male version instead female. There was no declaration on the product site. Customer service said I should have guessed because model was male. I didn't even know there are male and female version of the product as there was no declaration. Customer service refused to help - said it it my problem. Never again!

It was easy. Should note in specs whether boot can be heat molded. Looking forward to using them. Thanks.

It says I get free shippiong for orders over $50 and there is no place to mark that so i am paying $15 ? ?????

Please allow free returns!! People like me are between sizes and need to order two of the same item to make sure it fits. Especially this item, it had a high risk of selling out so I couldn't risk buying one size and exchanging for another later.

If you're an avid cyclist looking for top-of-the-line gear, you can definitely find everything you need on Evo. I've recently purchased my Patagonia Dirt Roamer Storm Pants and Jacket and this is the best bicycle gear I've ever had. The attention to detail in both pieces is impressive. The pants have reinforced areas in high-wear zones, while the jacket has a variety of pockets for storing essentials like energy gels and keys. They are made from durable, waterproof materials that have held up well in even the toughest conditions. I also want to appreciate the fast delivery and will definitely order again!

I was able to filter down to the product I wanted as well as the size and brand. This made shopping very efficient.

a lot of things out of stock, got e mail at end of sale on monday p.m. not sure why not earlier. hope products fit us, what if order is not filled due to high risk of out of stock rating. will we still be able to get another item at sale price once midnight hits tonite? mahalo and aloha

Good shopping experience however the site wouldn't let me enter my promo code for 10% off my first purchase. Thanks

EVO experience was phenomenal. Exactly the gear I'm looking for every time!

Processed application for name change. Representative told it will be done in 2 weeks. Tried opening my system after a month. Found nothing has been done. Never go with them. Being a new business man, worst experience ever.

I was given a promo code and was excited to receive 15% off my first purchase. Only to find out the promo code was a complete waste of time leaving me feeling like a idiot. Thanks a lot.

Ok. Would be helpful if products (like helmet) had a couple more photos that show interior and exterior of the product.

I would have given five stars but I just want more and more discounts. I'm a fiend for value. I'm a savings vampire sustained only by feeding on lower and lower prices. There is no price too low! I can provie five stars for evo once they commit to being the jack the ripper of price cutting - slashing mercilessly at retail costs. Each additional percentage off of full price only making evo more excited to continue cutting. Every full price tag another target of your insatiable need to provide another irresistible deal! AAaahhh!!!! Overall, a very nice shopping experience with good products.

the descriptions should comment on the warmth rating; i.e. heavy duty warm to -10F or best use for 20-40F, etc....

Got my shoes and they are missing shoe laces. Contacted the customer service and talked to
Brad Simpson <*******@evo.com>. He is the best of all. I shop online all the time and this is the very first time that I get such an amazing customer service. Evo, You are so lucky to have an employee like brad.

Would've liked the 15% off that I signed up for with my email to work, because when i went to the details page, didn't say anything about the product i bought or how it was 'excluded'

Good deals but shipping is pretty ridiculous. I had to pay extra to avoid a crazy long time to get my product.

I received the 10% off promo code in my email for joining your mailing list but didn't see amywhere to input it before I was checked out. Can I apply this without cancelling the order?

Easily found exactly what I was looking for! Ao stoked on this jacket. Fits great and showed up exactly when I expected it to.

Slightly concerned about how well packaged my item will be to keep it safe during shipping. Once delivered it was in perfect condition, however arrived late.

I drove to the store in Portland to get the tape. But there nobody could find it. Please mark it right in the online store. Eather it's available or not...

Evo cancelled our account with no notice and they had almost no notes in their system on what the issue was and no explanation about why we were not notified in advance. When I finally got a hold of them they were not helpful at all and just did not care about what happened. They just kept saying they cant help me because my account is cancelled due to some ACH issue between banks. Our first notice this was happening, after over a decade of service, was our customers not being able to book online and it continued to not work for 36 hours while I got set up with another company.

I would avoid Evo. This was just the most bizarre experience ever. It works fine until you actually need some help with something and then they basically just tell you sorry about your luck.

I love this company, and have shopped at the flagship store a few times. SO BUMMED that I have chosen the free shipping option for my last few purchases. It's disappointing to not receive your item within 10 days- and to have to fight to find your package. Talking to customer service reminded me that they turn their UPS over to USPS at the last minute and that packages WILL GET LOST with this economy shipping option. I wish they would get it together and offer reliable shipping at no cost to the customer. SO BUMMED! (I can't add a proof of purchase photo because it's been lost in the mail!)