FabFitFun

I love FFF, it's been a great experience. Loving all my things I've picked out,as well as the extra surprises that are added to the seasonal boxes! I've made mistakes when ordering and FFF was on it and helped me resolve the issue within 10 minutes! Thank you so much to the entire FFF Team / Family for all that you do to make it great experiences for everyone!
Sincerely ~ Tammy

Shipped doesn't really mean shipped, when it's been quite a while and you finally reach out because you haven't received a tracking number you get so sorry its lost let us get another one out to you in a couple of weeks, and by the way, the stuff you chose is no longer available. This company has gotten too big for its britches their customer give a $hit is gone. It's sad.

I purchased this clock as an add on. When I received the clock it did not work. I asked for another clock, as it was going to be a gift. Customer service was great and I received same clock. Same deal, the clock does not work. At a loss and very frustrated.

Great products, fun to receive. Stopping only because I have enough at this time and will return at a later date.

Have been a member a little over a year. This is one of the first times I selected an additional item within an Option. I got my box, opened it and found something strange that I didn't really want. Then I went through everything and realized that instead of the blanket listed on my packing slip; someone put some bowls in my box. Now, I understand things run out of stock. Sometimes a substitution must be made. I just believe that the PACKING SLIP should reflect what is actually INSIDE the shipment. Maybe an email to the client explaining that would be advisable as well.

I really enjoy FFF but I recently ordered items for a fundraiser 3 weeks in advance and they still didn't come in time. Once I realized they weren't going to arrive, I had no way to cancel my order because I was told it was processed "immediately". If that is the case, why did it take over two weeks to send me tracking info? Now I'm stuck with items I don't need and then had to go out and spend MORE money to get the items on another site.

Quick and Awesome Fab Fit Fun Customer Service Team! The Gentleman I dealt with was very quick to resolve an account issue! Very Pleased

I go on and off with fab fit fun and I typically do an annual pass. I love a lot of their products and I'm usually willing to purchase more.
My fall box just came with my 4 customized items (no complaints) and my 3 uncustomized. I kid you not… I was given a bag of cough drops and a smart water (not reusable, just a water I can buy at the gas station for $1.50). A few months ago, I'd say go order now! Now I'm wondering if they are running out of product or something?

I have ordered repeated boxes and numerous amounts of "add-ons" that go on special sale at ridiculously discounted prices for INCREDIBLE quality products! I had a potential "hiccup" with one of my boxes, that the FabFitFun family were taking care of the moment I mentioned it! I love the boxes, I love the products and I love the COMPANY! I literally tell everyone I possibly CAN about this opportunity to have personalized "gifts/surprises" you get to open every 3 months... how many surprises do we REALLY get in life? I will be a member for LIFE!

So pleased with everything FabFitFun thus far & i'm thinking it will only get better! My experience with customer service rep Jeanne, whom i called frantically with a simple question, was lovely & did truly make my day. She was so sweet & very thorough/not over the top phony nice but genuine & truly put me at ease along with adding to the already obsession i have with this company! Thank thank you all!

I am a New customer and did not realize how the experience of buying products from their shop worked. As I now know if you put stuff in your cart it automatically at the end of charges your credit card, you have to do nothing. I had an issue with that happening and moments I mean moments after I emailed it was resolved! This company is unbelievable! I will remain a customer for years to come! Spreading happiness, togetherness, quality of life!

I absolutely love FFF just wish I would have originally signed up for annual from the beginning! The only thing's I could complain or mention is some times at first I did not receive tracking #'s. Which where I live I unfortunately need those so I know when to expect my package. Because I live in a terrible neighborhood & have had to many packages stolen, not arrive & even had one of my boxes stolen off of my front porch. It doesn't help that most the people who live in Independence, MO. Are on drugs. But to also have those addicts living above me does not help the situation. I have literally watched daily for a week them come down and open my mailbox first which is a federal offense. One time I was able to to run out when he had a package from amazon in his hand trying to play dumb saying he was bringing it to me! I am getting security cameras that should be here tomorrow thank God to catch them & press charges! There has been a few times specific items that I wanted soo badly were either taken or did not ship. But thankfully FFF's support team or customer service have done their best to make things right! After my most recent incident, Drake reached out to me and reading his email left me speechless as well as thankful for the professionalism, the fact that he truly cares & heart he showed! He was amazing and I was more than thankful his email was not scripted in any way! He honestly made me feel more comfortable to finally upgrade. But me moving would also help lol! I love all the products, love the add-on's. But hate that I have gotten the same things more then 3times! Everyone I know keeps trying to get me to cancel and try boxycharm. But they have no clue how much better FFF truly is! I just pray I can figure out whats going on with this 33$ package I did not order and definitely would have never reordered those specific items "Minetan" products in the first place. The first item i recieved from that company was self tanner water solution that literally left me orange with streaks everywhere for way to long Well! I might have purchased the belly balm though. But knew nothing about that specific order. Especially when the Minetan water with mint did this to my hands even with gloves on. I definitly would never order their oil drops or even 2 of them nor their outdoor spray on crap! There products are the worst which is why I would never order any more. I do look forward to upgrading as well as every box thats soon to follow!

Original order along with my add-ons wasn't fulfilled all the way. Had to get a replacement. Not a good first experience. However I'm a annual member so I had paid in full. Customer services is awesome. Thanks for that.

I would give a one star but the customer service experience I had was very positive even though there was no resolution in the end. I feel the products are cheap and definitely not worth the $50 I paid for them. You can get the same stuff at Target for half the price. It's the most expensive subscription I've ever had and the least worth it. I've never cancelled a subscription after one month but I did with this one. I have many subscriptions because I'm a sucker for them so when I say its not worth it it's really not. 10/10 would not recommend.

Regine is awesome. She answered all my questions. And definitely solved the problem I was calling Fabfitfun about! Thank you for all your help!

Increasingly disappointed. In they're reach for growth they began to overlook their current customers. As an annual member I saw them yet my choices on customization day because they're already sold out within 30 minutes so being an annual member has little to no benefit at this point. The products of also become increasingly Saturday with the exception of a few staples that are always good, I find the rest of it breaks, falls apart or it's disappointing. I used to truly look forward to the subscription and now I'm just riding out my year.

I received a fantastic Winter FabFitFun subscription box. There was such a variety of items to choose from as part if my subscription and I was able to "shop" for other items at a much reduced cost! I love the hair dryer. Some items I chose will be gifted during the Holidays - even though I would like to keep them all...

Every quarter is like holiday time! My daughter and I have so much fun opening the box and checking out all the goodies. I've found several brands I love that I would have never known about. Their customer service is amazingly helpful and so pleasant to deal with.
I love the sales between boxes and discounts to represented companies in each box. It's such a great way to discover new products and treat yourself!

I had put fifty items in my cart to go back later and review. New to fitfabfun, didn't know it would charge me to the tune of $900 if I didn't remove... yikes!
Called them panicing and quickly they reversed my charges and deleted my cart add ons, all within a minute. Nice, friendly and efficient is a nice welcome, I will continue to use the box service due to how they handled my issues. Thank you. It is all about customer service in todays world.

While I don't love getting duds from fff, I do greatly appreciate their efforts to quickly resolve issues! They were super efficient and helpful!

I love the variety and size of the items I receive and seeing the box always makes me smile no matter what kind of day I've had! Many items are extremely nice as in day to day life I may not purchase due to price/size, so this affords me a great way to try things out. Not all items are items I personally use, but they make wonderful gifts! Overall, an amazing deal!

I can't say anything bad! When I had issues arise, the customer service was efficient and knowledgeable, they answered my questions and I've never been more satisfied with a subscription! Love it!

I've never been disappointed in any of my boxes and I've loved every add-on and gift I've received. I always look forward to choosing my items and looking at all the great products available. Every time I have had an issue it was always quickly resolved without frustration and every person I spoke to is just amazing. The photos below are from many boxes I've purchased from FabFitFun