Freelancer has a rating of 4.69 stars from 15,749 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
This company responds to reviews on average within 4 days
We had a pleasant chat and the interviewer Russel V. was welcoming. He made the conversation flow naturally, ensuring I felt at ease throughout the process. Russel was well-prepared, having clearly reviewed my background in advance. His insightful questions not only gauged my qualifications but also allowed me to understand the expectations. Overall, it was a positive experience, and I appreciated Russel's professionalism and approachability.
The complexities of the Freelancer platform are extreme. I used the platform for several projects and wasted much time figuring out how to pay my virtual assistants and provide feedback on their work. The Freelancer programmers have a very different understanding of intuitive than I possess. I never did find a means to contact customer service for support. Also, the fees to pay virtual assistants are quite expensive. There are numerous other payment platforms. I've happily taken my virtual assistant contracting elsewhere.
I get support from customer service on profile issues and it's actually not a big deal for me, but maybe this becomes a serious topic if wrong over the actions. But thanks to the services of Miss / Madam Lauren, it was all done in just a few minutes. I am truly grateful to him for successfully overcoming this problem and she was very rational and smart in choosing the right course of action for the problem I was facing.
Once again thank you miss/madame Lauren and freelancer team.
We had a pleasant chat and the interviewer Russel V. was welcoming. He made the conversation flow naturally, ensuring I felt at ease throughout the process. Russel was well-prepared, having clearly reviewed my background in advance. His insightful questions not only gauged my qualifications but also allowed me to understand the expectations. Overall, it was a positive experience, and I appreciated Russel's professionalism and approachability.
Nach meiner Erfahrung, ist dieses Portal wirklich sehr nett und zuvorkommend. Schnell und sehr hilfsbereit. Sehr empfehlenswert. Egal ab man Privat oder Kommerziell einen Auftrag vergibt, mit ein paar Englischkenntnissen ist es sehr einfach. Bei kleinen Fehler sind sofort hilfsbereite Menschen da. Schade ist nur, dass es keinen deutschen Support gibt. Für Menschen ohne Englischkenntnisse könnte es echt einfach sein. Aber das nur als Idee.
Tip for consumers:
Deutschen Support
Products used:
Bild, Karikatur
Alexander Lewis's sales performance is truly outstanding. His exceptional ability to connect with clients, understand their needs, and provide tailored solutions has led to remarkable results. His dedication, persuasive communication skills, and unwavering commitment to achieving targets make him a key asset to any sales team. Alexander consistently goes above and beyond, consistently delivering superb results and setting a high standard for excellence in sales.
Freelancer is an easy-to-use platform; even their help articles are short and straight to the point. When you meet their support team, you'll love how they are fast on dealing with whatever problems you're facing. They will make sure everything is sorted out to your satisfaction and direct you accordingly when necessary. Customer support is usually a challenge for many businesses but Freelancer seems to have a formula for rocking it. Overall great experience.
It took a few emails back and forth, but the agent resolved my issue, which was an erroneous charge for a project.
I have to say that "Freelancer" is truly a people-centered freelance-platform. I had a small card-authentication issue and therefore had to reach out to the support team. My issue was resolved quickly, carefully, professionally and most of all, empathetically. I noticed that the support team guys really work together as a team and were quick to discern, understand and help me accordingly. I was truly delighted!
As a new freelancer on Freelancing Platform, I faced a challenge that required support from the platform's team. They responded promptly and showed a great deal of understanding. With their assistance, the issue was resolved quickly, leaving me immensely grateful for their exceptional support. I now feel more confident and look forward to continuing my freelancing journey with them. Highly recommended!
The interview process was so friendly and the Freelancer person was very polite and cooperative. She is very professional person.
I almost carried away. Theres a lot of scammer in this app please monitor your employer if its fraud or real one. Hope you resolve this problem.
I've started working part-time at Freelancer.com one year ago, it has been a great experience. Plenty of projects for people from any background. I've met with some excellent clients. I've worked with mainly Python, React stacks. Any issue was resolved by the support team as fast as possible. Overall it's a great journey.
I had the pleasure of experiencing a swift and smooth response from Maine Maine M. (Freelancer Support). Her efficiency and promptness in addressing my inquiries were truly impressive. Not only did she provide me with the information I needed in a timely manner, but she also ensured a seamless communication process throughout. It was a refreshing and delightful experience, and I would highly recommend her services to anyone seeking a quick and efficient response.
Russell demonstrated a remarkable level of professionalism that greatly contributed to my overall comfort throughout our interaction. His adeptness in crafting clear and concise questions further underscored his expertise in the matter. I found his approach to be highly commendable, leaving no room for confusion and instilling a sense of confidence in the exchange. Undoubtedly, his proficiency in communication played a pivotal role in creating a smooth and efficient discourse.
I'm glad i found the opportunity to work as a Freelancer back in 2014. I was bankrupted with my local business and nothing left to do. But Freelancer.com was a light and it helped me to restore my financial status. Now I'm a full-time freelancer with multiple skills. It really gave me clarity while setting up my career-path & goals. I seek my lifetime career with them. They have insight and providing a best marketplace experience to millions.
Tip for consumers:
Join this marketplace if you really want to unlock your full potential.
Products used:
Selling my web & design services
Scam artists are getting more sophisticated, pretending to offer jobs when in reality, they're just trying to steal your banking information.
Freelancer requires users to stay on the platform, where all milestones are paid through them and no account numbers are shared with strangers over the internet. It might seem like a no-brainer but when you're hungry and worried about paying rent, almost any job offer seems like a good idea.
I'll stick with Freelancer, thank you very much.
I had a video interview with one of the staff from Verified by Freelancer and it was very smooth and professional. They asked me some questions about my skills, experience and portfolio and verified my identity and documents. The whole process took less than 15 minutes and I got my blue badge right away. I'm very happy with the service and I'm looking forward to working on more projects with higher value and quality. Thank you Verified by Freelancer!
Freelancer are open website support to communicate between freelancers and recruiters. We trust and believe the projects in the website to work as a freelancer. I satisfy with feedback from Freelancer service support to deal with my request. Please try more to eliminate the projects are not standard to avoid that will be lost the trust of the professional who would like to have the good platform to cooperation to develop the business
Tip for consumers:
Try and take your own experience
Products used:
Service
Freelancer.com is the first freelance work platform I used when I decided to start to work on my own.
Today, it is still my main source of income and the best freelance work platform I use.
Today, I received a special offer from Dana, a customer representative that politely guided me through the process until everything was done.
Thanks for making everything easy and smooth all the time.
Highly recommended!
I had a video interview with Freelancer.com staff and it was very smooth and professional. They asked me some questions about my skills, experience and portfolio and verified my identity and documents. The whole process took less than 15 minutes and I got my blue badge right away. I'm very happy with the service and I'm looking forward to working on more projects with higher value and quality. Thank you Verified by Freelancer!
Today I've got impressed with a kind support *******@JethroVerified at Freelancer Verified Staff.
He did kindly guide me to join the Verified Freelancer membership, and volunteered to solve my issue as well.
At the moment I'm getting limited by the Verification Center for my slippery of mind with VPN mistake.
With his warm support I would be able to get healthy back with my account.
I really admire him for his elegant support manner.
Thanks.
It was fast and smooth transaction. The supports are really helpful they're straight to the point on how to handle my case. I thought it would take me some time so I try to response multiple time but it ended up creating new ticket I assume. I do apologize for that!
Please forward my regards to Ms/Mr. Maine, Jam and Caleb P.
Have a nice day and continue to help people at this platform.
I had a problem that I did the translation in time, but the client didn't want to pay me, plus he turned off automatic billing in the beginning of our conversation. I thought he would pay me in the end, plus he asked me to make price lower which I accepted because I am a new freelancer, but no! He wanted me first to send him the translation, and then to send me money for my work, but because I saw there was some kind of deception, I didn't do what he told me. Freelancer site didn't do anything about this issue, and I reported both project and user. Such a shame!
Tip for consumers:
Be careful with working for this site. First, watch out to be paid for your work, not allowing somebody to turn off automatic billing and tracking hours of your work, because there's a chance not to be paid at all, and then, when paying is safe, send your work to a client. Appeciate your work!
Hello everybody! I had a problem with bidding on a project because a person who wanted to hire me for the project asked me to install Telegram app in order to have the interview there. I felt something's wrong and I reported an issue. A freelancer staff member Jessica B. Was very kind to me, explained me about warning signs when somebody asks you to communicate over the other platform which is against the policy of "Freelancer". The person's account and their project in which the interview should have been done via Telegram app. Was closed eventually. Feel free to contact the staff of "Freelancer". Highly recommendable to communicate with the staff of "Freelancer".
Kevin helped in getting refund for dormant account fee. I logged in after 3 years to my account to find I have been charged US$10 per month for last so many months.
I was going to close my Freelancer account but decided to contact "Support" team anyway.
I was quite happy that Kevin refunded account dormant fees and I can continue to use Freelancer site to post my new projects.
Thanks Kevin for doing a wonderful job!
Absolutely delightful. The information was helpful. The questions I was asked were appropriate in every way, including challenging my qualifications -- for example, in regard to the ability to handle feedback. Her English language skills exceed that of most Americans.
In terms of my feeling of relationship with FL.com, she is enormously important... not just a real person to interact with, but a person of high quality by any standard. She sends every right message about the program and your concern for the success of a new participant.
I first joined Freelancer in 2018 in order to outsource some of the projects I worked on. I found my experience as a client very good as I met a number of people with excellent talents and skills. Now I'm using the service as a freelancer to pursue more opportunities. Their service is highly recommended especially for those who look for opportunities beyond the border!
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).