• Grammarly



Grammarly has a rating of 4.47 stars from 2,770 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, school work, and great tool. Grammarly ranks 6th among Tutor sites.

  • Service
  • Value
  • Quality

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 92.7%
See all photos

What reviewers want you to know

Positive highlights

  • Grammarly is very useful for school work and writing at home.
  • It's a very good new experience for this app to improve to grammar mistakes and self pronunciation.
  • 2022 Customer Choice Winner

Critical highlights

  • Either customer service are out of the loop or they just don't want to acknowledge that they've deleted a star product.
  • Grammarly charged my credit card even though I have no account with them.
  • The customer service is horrible and there is no phone number to talk with a real person.
How would you rate Grammarly?
Business's Favorite Review


David L.

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“Great customer support!”

Petar K.

Grammarly CS Team was excellent when I needed to change email addresses. They provided clear guidance, were extremely fast in the conversation, and did a great overall job. Big shout-out to Alla, Sasha and Sia. Keep up the great work!

Reviews (2,770)




Reviews that mention popular keywords

school work (32) customer service (59) credit card (33) grammar mistakes (37) premium version (37) spelling errors (29) phone number (13)
Thumbnail of user rennickt
1 review
2 helpful votes
July 19th, 2021
Verified purchase

Since joining Grammarly, I now know that my grammatical errors and flaws are covered with immediate alerts.
What better guide to have, overlooking your every step - words, sentences, phrases, commas, colons, and other components.
Thanks to all those working behind the scenes. Sharing and helping others is truly critical and integral in one's self-esteem and continued confidence.
Love you all and God bless.

Thumbnail of user petar85kojic
1 review
0 helpful votes
May 26th, 2023
Verified purchase

Grammarly CS Team was excellent when I needed to change email addresses. They provided clear guidance, were extremely fast in the conversation, and did a great overall job.

Big shout-out to Alla, Sasha and Sia.

Keep up the great work!

Thumbnail of user jackier425
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

I really do love Grammarly, and it helps me in my calling as a Missionary in the Church of Jesus Christ of Latter-day Saints Employment Services. Most of my work is done on resumes and cover letters for job applications. Grammarly helps me make sure spelling, grammar, etc., are good before anything is sent out to potential employers. I do understand that Grammarly needs to make money, but wish I could get more information without paying (I'm old and retired).

Thumbnail of user muhammada716
1 review
0 helpful votes
July 22nd, 2023
Verified purchase

I must say, overall, it is a powerful and efficient grammar-checking tool that has significantly enhanced my writing experience. However, I must address one concern I had with Grammarly—the subscription charges. While the tool undeniably offers great value, the pricing might be a bit steep for some users. It would be wonderful to see more affordable plans introduced to cater to different budget needs. Despite this drawback, I find Grammarly to be an essential companion for any writer serious about improving their skills. Its effectiveness in identifying and correcting writing flaws is unparalleled. Whether you're a student, professional, or casual writer, Grammarly's comprehensive assistance is bound to elevate the quality of your work.

Thumbnail of user anai32
1 review
7 helpful votes
December 22nd, 2020

I'm a teacher and translator. Grammarly helps me to notice every small detail I may overlook, it makes me think twice about certain things, it gives me refreshing ideas. I love it. I wish I had money to use the full service but however good the offer, I can't afford it. Anyway, I'm happy to use it every chance I get. It really makes my job easier. Thanks a bunch!

Thumbnail of user kevinm1854
1 review
14 helpful votes
October 13th, 2020

Thank you grammarly for the definitions too. Got the right add-on, makes writing more enjoyable, easier, and faster. Also builds my confidence not to worry about making a grammatical error. See now just made some corrections.

Thumbnail of user elizabethd2146
1 review
0 helpful votes
August 31st, 2023
Verified purchase

I did not know about Grammarly at all. You randomly sent it to me. I have been immensely happy about it. Thanks to your Free Grammarly I have more confidence in my writing because I know you are always there to watch my mistakes, punctuation, misused words, and confused expressions to correct them promptly to my delight. Please, please be always there to help me in my writing! Merci Mille Fois, Free Grammarly.

Thumbnail of user johna2641
1 review
4 helpful votes
November 30th, 2020

Since I jumped on the Grammarly board my writing has improved tremendously and my confidence has grown as well. In fact, I prefer Grammarly to Spell Check in my word documents. The only thing which keeps me wondering is the premium numbers giving an idea of the words I missed. If you are looking for something to help you or your children in high school Grammarly is a great choice. I recommended the app to anyone looking to improve their writing skills.

Thumbnail of user terir166
1 review
0 helpful votes
August 4th, 2023
Verified purchase

I started using Grammarly to assess it as a tool to recommend to one of my staff since English is not their primary language. After months of reviewing and editing drafts, I started using Grammarly to make suggestions and really liked where it was going. I shared the product and now I am no longer asked to review written content, the work has improved, and my staff is feeling more comfortable with their written reports. I have also started using it to see suggested changes and build more confidence. This product is a great tool!

Thumbnail of user mohameds142
1 review
3 helpful votes
September 7th, 2020

Superb assistant tool... extremely versatile and help iis always around..., whenever wherever you write rewrite, edit, or even edit mail meassages.
Saves format after editing an names it as such. Your original 'copy'remains viable if you still need it!
Very much looking forward for an added value: tTRANSLATION! ( at least on two or three more cardinal language starting by french. Opt for Premium worth it to the last penny... at least this is MY conviction. Billing receipts need a boost

Thumbnail of user camillat10
1 review
1 helpful vote
October 21st, 2020

5-star customer service! They really good the extra mile and have a great product and fan base. Definitely would recommend them to others!

Thumbnail of user fredd338
1 review
0 helpful votes
August 24th, 2023
Verified purchase

I have never felt comfortable writing as I changed schools when English was being taught and missed all the teaching on how to use verbs, adverbs, punctuations, etc.,and at this moment (90 years old) I have started to write trying to develop an Internet presence.
Many thanks.

Thumbnail of user ts670
1 review
2 helpful votes
April 26th, 2021

Grammarly catches my mistakes and corrects them on the fly, thus saving me lots of time and effort in proofreading. I can now create flawlessly written submissions every time, without having any worries about those renegade typos that used to escape even multiple proofreadings. I cannot imagine writing without Grammarly working in the background and making me look like a seasoned pro. Highly recommended! Don't type a page without it. Bob's yer Uncle.

Thumbnail of user marys2476
1 review
0 helpful votes
October 31st, 2020

I love this app, it makes corrections so easy and tells you if your tone is too aggressive. Helps with spelling and punctuation.

Thumbnail of user keaw2
1 review
0 helpful votes
July 30th, 2023
Verified purchase

I wish the whole thing was free. Being able to correct my errors for a business email is great.

Thumbnail of user lucyv35
1 review
0 helpful votes
December 8th, 2020

Grammarly is really beneficial for me at work. My email comes to more accurate and professional. Thank you all for this fantastic app.

Thumbnail of user roberta3853
1 review
0 helpful votes
July 18th, 2023
Verified purchase

I am a beginning author / writer of romance novels. Since I started using Grammarly, I can edit as I type. At least for the initial go around. Works better than Word checker

Thumbnail of user arissak
1 review
2 helpful votes
June 13th, 2021
Verified purchase

It's common to miss out on minor mistakes in your everyday writing even if it's a simple heads-up email or a long weekly report, but there will come a time that it will all pile up and you'll catch yourself sounding really awkward eventually. Sometimes the meaning gets lost because of a wrong preposition used. Grammarly will save you in such instances. Not sure though if it's worth it to upgrade to Premium.

Thumbnail of user stephena504
1 review
0 helpful votes
September 2nd, 2020

This app is embedded into Windows & MS Office with a very small icon and underlining as reminders that don't create too much disturbance to my works in hands. Its response time is quick, and it always provides useful hints to my typing mistakes.

Thumbnail of user paulm4787
1 review
0 helpful votes
June 28th, 2023
Verified purchase

As a product of a poor public school education, I really needed Grammarlly help when writing my book, "The Adventures o Chuka." It adapted to the audience, children's book, and provided excellent suggestions. Strongly recommend this product and recommend the premium edition for writers

Thumbnail of user martyc118
1 review
0 helpful votes
August 31st, 2021
Verified purchase

We do lots of emailing, texting, and customer account updates. My grammar is been a sore spot for me and has caused public scrutiny. My emails were often times read out loud in meetings to exemplify how not to do it. I am very successful but this I did not need. Installed Grammarly just the simple addition and wow what a difference. Thank you it has made my life better.

Thumbnail of user cristinal127
2 reviews
0 helpful votes
July 12th, 2023

I learned a lot from using Grammarly. I am more confident in writing essays, notes, letters, or emails. I definitely recommend it. It made my life so much easier.

Thumbnail of user kimg784
1 review
0 helpful votes
December 30th, 2021
Verified purchase

I only discovered this product very recently and now I simply cannot live without it.
It has transformed the way I write and its interactive manner continues to educate me in terms of my spelling, grammar, and tones.
All companies should invest in adding this product to their basket to improve internal and external communication within the business.
Thanks for an amazing product!

Thumbnail of user teresam538
1 review
214 helpful votes
February 26th, 2020

Not helpful at all. I would say, worse than this. I purchased the premium version. Their wording suggestions are out of context, so they correct from right to wrong... absolutely useless!

Thumbnail of user anjao5
1 review
0 helpful votes
March 2nd, 2021

I must say that there are rare occasions in my life when I'm so pleased with something as I am with Grammarly. This app really is outstanding and here I am thinking that all good tools are expensive? No, absolutely not. While you can upgrade to a premium or business account which I can't even imagine how much it helps, the Free option is f****** amazing and I'm not even exaggerating. Go get it, see for yourself. The hype is real and apparently, there are still things in life for which you can be overjoyed - Grammarly is one of them. Now I have to stop because this is slowly turning into a love letter and I'm not even sorry.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user annay129
Anna Y.
Typically responds within 9 days

How do I know I can trust these reviews about Grammarly?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Grammarly?