• Grindr

Ratings On Other Platforms

Trustpilot
1.2 / 5
Better Business Bureau
1.3 / 5
Reviews.io
5 / 5
Corporate Values

Overview

Grindr has a rating of 1.18 stars from 168 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grindr most frequently mention customer service, drug dealers, and fake profiles problems. Grindr ranks 23rd among Gay Dating sites.

  • Service
    38
  • Value
    37
  • Shipping
    16
  • Returns
    21
  • Quality
    32
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
20
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Evil attracts evil, and if you don't have any customer service at all, you have NO chance of expanding.
How would you rate Grindr?
Top Positive Review

“Account banned”

Alex B.
3/5/20

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift. Dose anyone know a solution?

Top Critical Review

“Grindr Ads is a Scam”

Luciano Q.
6/28/23

If you are paying for GRINDr Ads I will let you know they have so many problems in their platforM that they are basically stealing your money. We spent thousands with them and after not having a single convertion I decided to run a few reports most of the devices are showing just a black ad.they ignore all the problems, but many of this bugs are even visible if you just try to use their platform

Reviews (168)

Rating

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Reviews that mention popular keywords

customer service (17)
Thumbnail of user lucianoq1
1 review
0 helpful votes
June 28th, 2023

If you are paying for GRINDr Ads I will let you know they have so many problems in their platforM that they are basically stealing your money. We spent thousands with them and after not having a single convertion I decided to run a few reports most of the devices are showing just a black ad.they ignore all the problems, but many of this bugs are even visible if you just try to use their platform

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Thumbnail of user lji3
1 review
1 helpful vote
June 22nd, 2023

Horrible app several times it freezes locks me out and steals my money, do not use this app. Its disgusting

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Thumbnail of user abdulm75
4 reviews
0 helpful votes
September 26th, 2019

Very good and useful I like this uses I useful for this I aspire for this
Very goodness happiness crazy useful

Thumbnail of user damianw49
1 review
2 helpful votes
January 2nd, 2022

Pros-i like its free and very few are nice, cons however I don't like how some people there are distant and only care about themselves most of the time on there, it's not good for meeting, I live in area with not much ppl in my town, however 20 miles away is a big university, some of them college guys are not good ppl and are money users, most of ppl(the college university $users)on grindr would have sex with pretty much anyone, however they get mad at you because they want you to do what they want you to do, I haven't done illegal stuff on grindr and won't do it.

Thumbnail of user michaelm6011
3 reviews
0 helpful votes
December 12th, 2020

Basically the worst. Where to begin? Respect is given and (handsomely) paid (and ohhhh my how expensive Grindr+ costs!) for this atrocity app - the first of its kind me thinks. Technically it buggy AF. It crashes constantly and "lost chats" is so common it should be a pre loaded 'saved phrase' feature. This gay legacy is stacked with users who are whack: catfishes, time wasters, bullies, bluffers and bots.

I can attest that yes good dudes and times are to be had on the platform, but they are few and far between. You (or some Jack-off) will waste countess, precious hours of your life - usually during a time of dire need (and vulnerably) when you genuinely were seeking satisfaction and socialization. The app has killed many young homo's swagger, their social skills and decimated the culture of cruising and nightlife industry. However, Grindr is not intrinsically a bad platform or novelty, but would the world be a better place without the orange scourge: ohhhhh Yes.

Thumbnail of user jotobin36280
1 review
1 helpful vote
August 4th, 2023

This new Grindr is not making anything easier it is making meeting much worse. The direction of the platform has changed from a place where men meet to a place where the rich can make money off of men not meeting. Going public. Almost their biggest mistake ever. Behind the charging out the butt just to see 600 profiles. Wow.

Tip for consumers:
Grindr, if this were a tangible product it would be bad bad plastic dime store shoes masquerading as Sketchers masquerading as Gucci but in all actuality Highly over priced plastic bags the wearer is enchanted by magic to think he HAS shoes on.... sad thing is people.. there is little left in the way of meeting anyone anymore.

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Thumbnail of user jeffreyr460
1 review
0 helpful votes
April 4th, 2020

https://grindr.en.uptodown.com/android/download/*******
Grindr previous version works better that latest version

Thumbnail of user jhonp28
1 review
1 helpful vote
June 5th, 2023

Too many fags catfishing and wasting time. So predictable disappoinying! Prostitutes and drug dealers thieves and fake phony frauds how and why they all such garbage is beyond me. Drugs for sale witj code words and prostitutes just continue to rule the app!

Thumbnail of user indikab
1 review
11 helpful votes
March 1st, 2019

Grindr lets anyone to steal pictures, no protection it does not protect gay community. Anyone can get a screenshot and use that picture or post anywhere else. Why Grindr cannot introduce something like a symbol on pictures (for example GR) and if someone uses a picture with with this symbol not allow to upload.
Recently I had a really bad experience. A crazy guy used my pictures as profile picture and described I have STD and drug resistant syphilis. I am a medical professional and I know how to look after myself. The same person used my Instagram in this profile. Grindr does not protect personal information.

Thumbnail of user andrewt1298
1 review
2 helpful votes
January 26th, 2023
Verified purchase

Purchased "top" level subscription. Suspended without a reason being offered. Waiting a long time to hear result of appeal against suspension. Meantime lost everything, past contacts, messages (including exchanged email addresses and numbers and pictures), details of favourites, contacts. In my view "not guilty" of anything. Trying to get refund of access payment (originally was for a year, about six moths left) unsuccessful/unavailable. Lousy service, think thrice!

Tip for consumers:
Avoid

Products used:
Grindr

Service
Value
Quality
Thumbnail of user tonys1822
1 review
1 helpful vote
August 13th, 2023

They now want to minimize how many profiles you can view so you will be forced to pay money for membership. Even when you purchase one, they want you to purchase other memberships in addition to the first one for other services. This is a horrible tactic. I miss they way it was prior to this corporate change.

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Thumbnail of user mariow105
1 review
1 helpful vote
March 6th, 2023

Grindr appears to ban profiles of innocent individuals who merely reply to offenders to protect themselves but appears to take no notice of serious crimes or insults on behalf of offenders. There is absolutely no policing, particularly with regard to foreign languages. This needs to be improved, otherwise the app should disappear from the market.

Attached you'll find an offender insulting his interlocutor, who insists on wanting to know their origin (although the person is multicultural, with a mixed background), which underlines racist or ethnicist behaviour on behalf of the offender.

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Thumbnail of user andrewc2323
1 review
0 helpful votes
June 15th, 2023

Wouldn't even leave one star. Was permanently banned from Grindr because my profile said "sorry no trans" I was reported and given no chance to even explain or appeal the ban, wasn't even aware that was rude to say! Anyone know how I can formally report Grindr and get my account back!

Tip for consumers:
This is an absolute disgrace that someone can simply complain that you have a preference on your profile and u can then be banned for life from using the only dating app available

Products used:
Grindr dating app

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Thumbnail of user kevinc2938
3 reviews
0 helpful votes
August 9th, 2023

How does this piece of crap app get away with allowing only certain people to post nude photos? I've filed complaints about nudity and nothing happens to the photos. I've tried to post similar photos and my photos get blocked.

Thumbnail of user markheath49
1 review
0 helpful votes
August 4th, 2023

1) there are a lot of chat bots (maybe 5-10%) from places like China and Azerbaijan; these are identifiable by their lack of a geolocation and professional photos. If you'd like to engage in unending sexy chat this might be a good app for you. These profiles became more prevalent after grindr became web-based.
2) there are a lot of prostitutes; these are identifiable by the phrases "lost chats" (because grindr deleted their profile for obvious criminal activity) and the word "visiting" - what they really mean is traveling prostitute.
3) there appears to be a substantial and homeless and criminal element. Maybe they intend to rob you in your own home or have you show up in a car, ("Car Fun") than stick a knife or a gun in your ribs and drive away in your car. Have fun explaining that to the police.
4) there are a lot of just plain old fake profiles. There are an even greater number of false profiles with guys claiming to be something that they are not, such as hosting or clean.
5) You don't get what you pay for: grindr has a lot of ads for children's games which you cannot bypass and if you upgrade you continue to get those same ads for games. As a result of this grindr is a very slow process. You might even spend more time looking at ads then being able to browse or search. In the end every time I clicked on a profile it was an ad for a paid upgrade which I'm not going to be willing to pay for for the reasons listed above. At that point I uninstalled grindr from my phone. It's

In a nutshell it's Not so Great.

If grindr mandated geolocation, blocked the phone numbers of prostitutes, got rid of the web-based grindr, insisted on one XXX non-portrait full frontal and one non-portrait XXX side photo it would cut out a lot of the fake, false and criminal profiles and allow grindr to charge a weekly or monthly subscription without any ads. This would also probably result in a greater number of actual & real people participating in the app but unfortunately this is not their business model.

Quality
Thumbnail of user cruzl9
1 review
3 helpful votes
September 6th, 2017

Worst app ever, ton of bots who are Pic collecting, people stealing pictures from web sites to make them it, its them bots also so not interested, Gay Grindr is not a support of boy next door BOY COTT GRindr

Thumbnail of user maym116
1 review
0 helpful votes
March 24th, 2023

This site is a place where you buy and find illegal drugs
I can't believe is not monitored in any way

Thumbnail of user bradt251
1 review
2 helpful votes
May 9th, 2023

Nothing on this app but underage kids, drug dealers, and drug users. They should be shut down and Apple and Google should be shut down for allowing this company to get away with it.

Service
Value
Thumbnail of user thomasa1197
1 review
5 helpful votes
April 11th, 2022
Verified purchase

I just didn't feel like these folks had the consumer's best interest. Also I felt they tracked your conversations and adjusted your feed more as a retaliatory procedure. I had paid for 90 days and felt that once they received my funds. They no longer had to communicate one on one about any mistakes or advantages in the usage! Bye Grindr you suck! My opinion.

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Thumbnail of user robw473
1 review
4 helpful votes
May 2nd, 2022

Grindr autobarn is a money maker for the company.
The staff say sorry lots but don't mean it.
Site should be investigated for criminal offences, stealing money and personal information.
Poor service don't waste your time.

Tip for consumers:
Stay away from them all together

Products used:
Unlimited

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Thumbnail of user walterb467
1 review
1 helpful vote
February 14th, 2022

I have been banned so many times on grinder that I now realize it's not worth the effort to convince the gods of gay hookup sex site that they allow to many customers to be blackmailed or blackballed
For the most trivial reasons and if ur pictures are more attractive than some old crows that get jealous you will be banned.
$#*! GRINDER

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Thumbnail of user melissab2958
1 review
1 helpful vote
March 8th, 2023

Grinder app is Not safe and illegal things don't do it
Admin is so rude they are never answering your questions so I don't request

Thumbnail of user kellys485
8 reviews
23 helpful votes
March 1st, 2023

I was freshly new to this app, I was there 3 weeks and was banned without explanation as to exactly why other than claiming I broken a rule? I emailed team support asking what rule I broken as I was then asked to file an appeal as I did still not knowing exactly what I did so bad to be literally banned, as I have heard nothing back from team support and it's been a week while still not knowing what I done so wrong other than what I suspect, I ve tried reaching team support in other ways while still ignored, I suspect another member became mad or envy of me and reported my account as staff took sides with the individual who was more in likely a bully as the staff must of thought and felt a like, while they punished me by blocking my IP address without no explanation as to why I was being treated this way without no forewarning :( I suspect someone became angry be cause i would not meet them or would meet them right now as people expect there often or someone become envy of me either way the individual wanted to stand in my way of meeting people preventing me from being able to remain on the app as staff sided with this individual while throwing me under the bus kicking me out, I was super friendly with everybody there even if I was not attracted to them I was still super nice and chatted with them or wished them luck on their search, unless they insulted me I then would block them or stand up for myself which happened twice due to another being upset i would not meet them, people on that app broke rules continuous while I was there and behaved badly while not banned while people also changed their bio often as i did only sometimes, i did set certain standards and requirements on my profile due to my schedule fluctuates often and I did like to chat and vibe first before meeting due to safety which is important because there have been crimes reported by other's who they met from the app due to theft and assault, yet team support must view this as a flaw while giving dating advice which was not greatest tbh and no body I talked with there listen to, I feel like certain staff are bullies themselves with a envy streak that bends rules and will banned other's due to other members disapproval or envy, it seems they break their own rules they set and get by with it because they have control over the app, I feel the staff behaved distasteful, immature, rude, ignorant, careless, unfair and unequally to me when they should have probably took a better look into the one who was reporting me at their conversation as my conversations were all polite and friendly, and because of this bad treatment is why I am here making this bad review. They are lucky they even get a star that they don't deserve due to their behavior and unorthodox decisions.

Thumbnail of user steveu246
1 review
2 helpful votes
June 10th, 2021

Endure the free version, if you must, but this once promising site has gone to $#*!. Drug dealers, prostitutes, spambots, unlicensed massages, and now women have turned this site into a joke. They have invested a lot of effort into developing pay features, but can't manage to keep fake profiles and the other things that will bring about their demise off their site. Destined to become totally useless.

Thumbnail of user stephenf1379
1 review
3 helpful votes
December 3rd, 2022

At one time when this site got started it was pretty good, but not any more. Between the completely phony ads, to the hookers wanting drugs or money, to the prick teasers playing games, this site is a joke. Too bad you can't give negative star reviews because Grindr would get a -5 stars. Pass them by and save your money.

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Quality

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