• Hardaddy

Corporate Values

Overview

Hardaddy has a rating of 4.65 stars from 41,107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention great selection, easy shopping, and free shipping. Hardaddy ranks 3rd among Clothing Other sites.

  • Quality
    30

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.5%
Positive
22,130
Neutral
1,283
Negative
261
4
See all photos

What reviewers want you to know

Positive highlights

  • Web site is quick and easy to navigate, products look great
  • Easy to use site; good descriptions & pictures of items listed

Critical highlights

  • No discount code available and the checkout process was much too long.
  • Then in checkout, could not enter credit card info in fields, so had to switch to Paypal.
How would you rate Hardaddy?
Top Positive Review

“Love the material, cut, selection of shirts to choose...”

Austin O.
7/25/23

Love the material, cut, selection of shirts to choose from and many sizes. My husband works at a company that requires shirts to be tucked in, unless they are tropical shirts with straight hems. I will never shop anywhere else again. The fit is excellent, the price is good, quick to arrive. I can't complain abouve any of them. Oh and they are so easy care.

Top Critical Review

“Had a hard time paying for my order”

Donald F.
7/5/23

Had a hard time paying for my order. My bank card wouldn't go through and paypal was saying it had to confirm banking info. I know it seems like it would be a money issue on my end but I assure you, it's not. I'm very suspicious of this website. The only reason I went through with the order is because it was recommended by a pastor friend of ours.

Reviews (41,107)

Rating

Timeframe

Other

Reviews that mention popular keywords

web site (106) use site (65) fun shirts (74) customer service (78) discount code (150) shirts love (14) credit card (54) shopping experience (161)
Thumbnail of user austino154
1 review
0 helpful votes
July 25th, 2023
Verified site experience

Love the material, cut, selection of shirts to choose from and many sizes. My husband works at a company that requires shirts to be tucked in, unless they are tropical shirts with straight hems. I will never shop anywhere else again. The fit is excellent, the price is good, quick to arrive. I can't complain abouve any of them. Oh and they are so easy care.

Thumbnail of user vincentu58
1 review
1 helpful vote
June 11th, 2022
Verified site experience

Spent WAY too many hours trying to figure out how to get the best price on this site. Pricing is incredibly frustrating/confusing, because just when I think I've got enough shirts to get one "free," I realize the last one was on "sale," therefore, I've negated my savings?! (Why have flash "sales," when they defeat the whole concept of "buy more" deals?!) But what actually made me consider giving a "1" rating (and I still think I may be overly generous given my frustration the past several days) is the fact that I entered my email address (agreeing to emails, which I hate in the first place) ONLY because the site said I would then qualify for a 15% discount code... yet after 3 long days, NO discount code has ever been received?! Honestly, I wanted to scrap the whole order, but after having spent 4 days on this site now, I don't have time to waste trying to find something else for Father's Day for my husband. (Now, I just pray the shirts are worth the time, energy, frustration, and money spent!)

Thumbnail of user stevep1732
1 review
0 helpful votes
June 15th, 2023
Verified site experience

The fit one size larger than normal. Other than that, I was very surprised at the excellent quality and weave. Most sites like this sell thin materials and second or third rate tayloring but these guys rock. Their service is very good considering where they are located. I returned my original order and got a size smaller with no hassles or delays.

Thumbnail of user stevene860
1 review
0 helpful votes
June 3rd, 2023
Verified site experience

Unlike other websites, it was easy to use, great discounts and there was no hidden costs. I've had not but rip offs for the last 4 purchases with other companies with what I would call garbage, especially the last one was from the US. This was my last foray in internet shopping if it's not up to expectations. So fingers crossed. I have faith in you.

Thumbnail of user asherb27
2 reviews
0 helpful votes
July 22nd, 2023

I wanted to create care packages for my essential employees working every day to keep our apartment communities open and our residents healthy and well. Brandon was SO awesome and shipped them quickly to me and I was able to put some very needed smiles on my teams faces! Product was exactly like stated on the website and I would order again and again!

Thumbnail of user timothyc1177
2 reviews
5 helpful votes
October 3rd, 2022
Verified site experience

I ordered a shirt and paid for it. Then I decided to buy another one. I wanted to know if I bought the second shirt, could I get it sent in the same package as the first.

I opened a chat window with Alice, asked her my question, but she told me I could not combine orders. However, she had the perfect solution. It took her just a couple of minutes to have me set up by cancelling the completed order and then ordering both shirts in one order. She was great! She should get a raise!

Thumbnail of user anthonyw1299
1 review
13 helpful votes
August 24th, 2022
Verified purchase

Ordered several shirts and used sizing chart provided. Every shirt I own is XL and per their measurements I ordered XL,, What I received will not fit my child. Live chat is a joke and to make matters worse you must pay for returns to China! I will never reccommend or use this company ever! Very deceiving return policy as therer is no indication on website you must ship returns back to China, worthless company.

Tip for consumers:
Sizing charts are way off. Also return shipping to China is a joke,

Products used:
Shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Hardaddy Rep

Dear customer,

We are so sorry that the clothes is not fits you. We would like to confirm if you have checked the size chart for each items, cause size selection may vary due to different clothes. If you have checked the size, but the actual item is different with the description and not true to size, we are very welcome and hope that you will contact us for us to confirm, we also hope to correct our products and provide better service to our customers.

Now we have the United States Return Warehouse, and also we will working hard to improve our return service in Europe and Australia. Hope you can be understand.

Best Regards,
Hardaddy

Thumbnail of user ericf1359
1 review
2 helpful votes
July 4th, 2023

My wife ordered 5 shirts for me. I really like these shirts, very comfortable, quite a few compliments, but, 1 of the shirts lost all of its buttons the 1ts time i washed them, one lost 3 buttons, and 2 had a few buttons that were literally only hanging from a thread. Its a bit annoying to have to get someone to replace buttons for me before i could wear
Them, my hands dont work well or i would have just done it myself. You should open a button section in your online store so we can buy replacements when our washing machines eat our buttons. I would buy random bright ones to have something unique on my shirt.

Service
Value
Shipping
Quality
Thumbnail of user anthonyh1544
1 review
0 helpful votes
November 8th, 2022
Verified site experience

Really great. No real issues, but all the shirts that had Christmas themes were not found under the "Christmas" search button, ( no big deal at all) and my account came up as non existing, so I had to create a new account and password. Your styles are so much fun! I don't shop here often, but when I do I have a great time searching your products. Instead of Christmas PJs for our card this year, were posing with Hardaddy! Where can I send you you guys a card? -Diana

Thumbnail of user mikeb3372
1 review
0 helpful votes
August 24th, 2023
Verified site experience

Love the many shirts that I have bought. I get some great comments about them from my co-workers. They are so easy to take care of...Never needs ironed and they look perfect coming out of the dryer.

Thumbnail of user christiant151
1 review
4 helpful votes
November 24th, 2021
Verified site experience

Nice site. Search needs to be tweaked. Love the discounts - would prefer an option for faster shipping.
Please list what materials are used. I might have bought one other item, as it looks like a classic, soft pullover, but the fabric didn't look right.

Reason I chose this business:

Had seen ads pop-up in my FB feed previously. I rarely pay attention to those - but I love your retro designs

Reason I chose this product:

Great designs

Thumbnail of user johng5758
1 review
0 helpful votes
December 10th, 2022
Verified site experience

May items to choose from, wish I could view more than 12 at a time when searching for the right shirt. Love the selection.

Thumbnail of user alexandery137
1 review
0 helpful votes
July 25th, 2023
Verified site experience

Easy to navigate, good selection. Would be nice to have additional filters, like short sleeve/long sleeve on shirts. Or regular/XL for duplicate items that only differ based on size. And others...

Thumbnail of user arthurn84
1 review
4 helpful votes
December 4th, 2021
Verified site experience

Very frustrating checking out. Tried paying pal pal several times with no luck. Took long for other options to choose.

Thumbnail of user edt317
1 review
0 helpful votes
July 25th, 2023
Verified site experience

This is my second order from you and I'm so excited to find your site! I love all of the great ideas for my husband!

Thumbnail of user maryp1593
2 reviews
0 helpful votes
October 21st, 2022
Verified site experience

Like the huge amount of wonderful choices. Watch out in your basket because some prices will change and others reduce. It looks like overall, I'll be happy.
Products to come in a week or two.

Thumbnail of user dellak28
3 reviews
0 helpful votes
November 11th, 2022

Truly in love! The customer service is very high, it's always nice when you can count on help with choosing what you want. I already told my friends about you.

Thumbnail of user dane649
1 review
0 helpful votes
July 22nd, 2023
Verified site experience
• Updated review

Takes a little bit to get the shirts but very good quality and fits like a glove. So glad I found this website!

Very easy to navigate website
June 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user timothyp610
1 review
0 helpful votes
December 18th, 2021
Verified site experience

I was sent wrong items in my previous order
HBTQH******* (returning 2 shirts)
Now have to reorder mens psychedelic Large in hopes it arrives by Christmas-

Thumbnail of user missw50
Miss W. – Hardaddy Rep

Dear customer,
Sorry for the inconvenience.
We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Hardaddy.com or by chat online.
Hardaddy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user jordant316
1 review
0 helpful votes
July 8th, 2023
Verified site experience

These shirts are everything they claim! Comfortable, cool, light material. Never got so many compliments on a shirt before. It came right away too!

Thumbnail of user larryc1200
1 review
0 helpful votes
November 24th, 2022
Verified site experience

Checkout was quick and easy even without an account. Great sale prices and extra savings for my first order! Thank you!

Thumbnail of user mattheww1477
1 review
0 helpful votes
July 28th, 2023
Verified site experience

Bought 2 shirts to see the quality and if size was accurate. Very happy! I just order 4 more shirts

Thumbnail of user geraldp322
1 review
0 helpful votes
November 15th, 2022
Verified site experience

So far so good, quick and easy, I will see what they look like if or when I receive them. Hoping this isn't another scam. Next question you ask, can you follow up to make sure I'm satisfied with my order. Yes after I have receive them.

Thumbnail of user philipe268
1 review
0 helpful votes
June 14th, 2023
Verified site experience

Super easy to use the site and see the products. Lots of cool looking designs. My only complaint is you listed Chicken Joe as a rooster with pocket design. Not cool at all, but at least you gave him his own shirt. I immediately ordered one.

Thumbnail of user kylef308
1 review
0 helpful votes
September 22nd, 2022
Verified site experience

I've had a generally good experience buying shirts from hardaddy. This is my third order. Watch for buttons not properly sewn on and can fall off. The polyester shirts look great after tumbling in a dryer on high heat for 40 minutes. I've received many compliments from the ladies. They like 'em!

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About the business

Company Representative

Thumbnail of user missw50
Miss W.
Customer Service Representative
Typically responds within 2 days

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4.7
41,107 reviews
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