• Hinge

Ratings On Other Platforms

Trustpilot
1.5 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

Hinge has a rating of 1.24 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hinge most frequently mention fake profiles problems. Hinge ranks 697th among Dating sites.

  • Service
    19
  • Value
    21
  • Quality
    21
Positive reviews (last 12 months): 6.3%
Positive
1
Neutral
0
Negative
15
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Critical highlights

  • What's the point in this app if I never get a message?
How would you rate Hinge?
Top Positive Review

“Don't waste your energy or $$$$”

Gwen S.
2/23/23

I'm a 62 year old young at heart, well kept woman in the lower mainland and there has been absolutely no potential on this site. No matches, no likes… Please don't waste your $$!

Top Critical Review

“Wasted time and money”

Lo L.
6/23/23

I paid $90 for a 6-month subscription. After using Hinge for seven weeks, I was suddenly disconnected from my account. I tried to restore it but haven't found real tech support other than the feedback page on the website. Someone wrote back to me with confirmation that my account was deleted, and they cannot help in case my number has been changed. No phone numbers to call to debate, no emails to file a claim, and still no refunds. Unacceptable.

Reviews (59)

Rating

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Reviews that mention popular keywords

app (9)
Thumbnail of user lol32
1 review
1 helpful vote
June 23rd, 2023

I paid $90 for a 6-month subscription. After using Hinge for seven weeks, I was suddenly disconnected from my account. I tried to restore it but haven't found real tech support other than the feedback page on the website. Someone wrote back to me with confirmation that my account was deleted, and they cannot help in case my number has been changed. No phone numbers to call to debate, no emails to file a claim, and still no refunds. Unacceptable.

Tip for consumers:
A lot of fake profiles, as well as fraudulent transactions.

Thumbnail of user patrickl933
2 reviews
0 helpful votes
May 25th, 2023

The pool of people is larger on AdultsFinder.club - it is the site I usually turn to when I want a hook up or an ordinary fling. They have plenty of hottest chicks; some of them are real bombshells.
I thought Hinge would also have at least a few sexy women, but all profiles turned out to be extremely outdated or outright phony. Neither free nor paid options work because the site is full of outdated profiles. Regardless of where you live, you won't be able to find at least a couple of genuine girls.

Thumbnail of user lulum47
1 review
3 helpful votes
May 7th, 2023

I've been on Hinge for a few months and thought it was a good app. But in the past week I saw the same guy under 2 different names. Reported it to Hinge and they said they'd take cAre of it. Being whores for money they did absolutely nothing. The scammer is still on using different names and I reported him again. This time they're ignoring me. Watch out ladies, Hinge is NOT looking out for us!

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Thumbnail of user evant13
9 reviews
71 helpful votes
November 20th, 2022

I just downloaded hinge and went through what seemed to be an impressive profile setup allowing photos and videos and a lot of information but once I did all that the website or app doesn't seem to make sense there doesn't seem to be a way to actually search for members based upon certain criteria like age etc they just keep showing me profiles of women that are overly attractive and much younger than me which makes me think there's nobody compatible and a lot of the profiles are fake uninstalling it after it's been installed for 10 minutes

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Thumbnail of user izzyo
2 reviews
8 helpful votes
April 3rd, 2023
Verified purchase

DO NOT WASTE YOUR $95.39 on a fake site. Probably affiliated with fraudulent Elite Singles. This practice should be illegal. I will dispute this charge.
Most profiles show the same cream colored lab dog and same voice on all recordings.

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Thumbnail of user alejandrar121
1 review
0 helpful votes
August 13th, 2023

There is an ongoing scam in Hinge. Multiple fake profiles that use a script when they match with you to collect your personal information. I have alerted Hinge multiple time and they respond with another script. Stay away from this app.

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Thumbnail of user maneyeb
1 review
1 helpful vote
May 9th, 2023

I tried to sign up and I was blocked for no reason. Huge sign to not trust these guys. Two Thumbs down!

Thumbnail of user francon8
1 review
0 helpful votes
August 17th, 2023

I saw the app and thought I should give it a trial. I subscribed for one month and ever since, I have been seeing the same people over and over. They never responded to my messages. For example, I will see this girl on my search block, I messaged her and the next day, I will also see the same person. The app keeps on rerouting the same people. Nothing new. If you messaged 50 users in your area and you don't have anyone else to message, the next day, the app will repeat rerouting the same people that you messaged yesterday or couple of days ago. And the funniest thing is that, none of these members bothered to write you back. I'm lucky that I only paid one month subscription. I already canceled my subscription. Nonsense, you take people's hard working money and you can't provide a service for them. Ridiculous thing to do!

Tip for consumers:
One of the worst dating app I have seen. People stay away from Hinge.com. I warn you before. You will waste your money and time for nothing!

Thumbnail of user christyh283
1 review
3 helpful votes
August 25th, 2022
Verified purchase

I unfortunately paid for the subscription once i realized you can't really do much on it until you pay. Then i found out that they pull certain profiles that are you "best matches" and you have to pay MORE to get a "rose" in order to let those people know you are interested. It's the definition of a SCAM. It's not "meant to be deleted" or they would give you a fair shot at seeing all your matches once you pay them too much in the first place!

Tip for consumers:
Just don’t subscribe to it unless you plan on paying an additional $30-$75 in order to be able to “like” the profiles that are your best matches.

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Quality
Thumbnail of user peterl762
1 review
4 helpful votes
October 21st, 2020

Ok I did not get scammed, but Ugly! My God, They don't need a dating site they need a health club. They are just gross.

Thumbnail of user kmj7
1 review
8 helpful votes
January 30th, 2023
Verified purchase

The worst experience ever. I can't believe the amount of obviously FAKE and DEAD profiles of men. It starts you off with super good looking, polished men firing at you with "Hellos" and incessant texting. After about 2 weeks, all of that stops! Only weird, ugly, unattractive, blurry, unsophisticated types of men.The moment you suggest communicating off of the app, or if a guys asks what you're looking for (seriously?) you tell him a possibly wonderful relationship, he immediately deletes you from his list. It's hilarious! Hinge is riding the wave of "Gambling" apps. They get you hooked, then make you feel compelled to buy a Boost as they control how often your profile is being seen and of course, they're filtering in only horrible profiles of bad matches that has NOTHING to do with your preferences or entirely fake and dead profiles. It's pure BS! They should go out of business. Put an end to this horrible treatment of humans. Don't do it! Get out there and live your life. Your King is out there, you have to first get off of these disgusting money grabbing, time wasting, BS and heartless Dating Apps!

Tip for consumers:
Save yourself the time, aggravation and emotional stress and don't use Hinge to find love. Please, just trust that your person is out there for you. All you have to do is live your life! He/She will find you at the right time. Trust life, trust the Universe. Have fun and stay away from this dating app (or any dating app). I know it's hard to do in this day and age, however your sanity and well being is worth it! When it comes to dating apps, run the other way!

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Thumbnail of user joed1134
1 review
7 helpful votes
October 17th, 2021
Verified purchase

After 2 days of messages sent to profiles my account was banned with no explanation, they collected 3 months fee and have refused to refund as they say I have breached the agreement but will not tell me what term I have breached. I had no contact with anyone on this site. Its a scam stay away you have been warned.

Tip for consumers:
Don’t go there, check independent reviews, try free access for at least one week before spending your hard earned cash. Beware your account will be banned for unexplained reason

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Thumbnail of user gwens228
2 reviews
3 helpful votes
February 23rd, 2023
Verified purchase

I'm a 62 year old young at heart, well kept woman in the lower mainland and there has been absolutely no potential on this site. No matches, no likes… Please don't waste your $$!

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Thumbnail of user hilaryl63
1 review
2 helpful votes
February 22nd, 2023

I identified myself as a queer women interested in everyone. I was matched with someone who identifies as a woman but listed themselves as interested in men (both in their 'interested in' line and their written bio). This is not okay--I don't want to have to ignore profiles because the person in them identifies as straight. I simply should not be seeing people who would not consider dating me. I believe this is a bug in Hinge's algorithm. However, when I tried to let them know, I had an inanely repetitive exchange with Nolan from Hinge about this. Nolan seemed to think I was seeking personal information about the gender identity of this other person or for Hinge to take responsibility for my listing my own preferences wrong. I eventually gave up and quit my membership for now, saying I'd leave a review. I hope they fix their algorithm, but given how I was gaslit by Nolan, I doubt they will.

Thumbnail of user josephk1129
1 review
0 helpful votes
July 28th, 2021

I am Joseph/ Justin no1 stole any money from anybody. Benna Basi AKA Tamia personally gave me this money. I have never asked for any money This lady continue to offer to help me financially investment. I have offered to pay the investment back now. However she has told
Me to keep it. Contact me if you want the full story

Thumbnail of user deniseb612
1 review
27 helpful votes
April 8th, 2020

Don't use Hinge! Full of foreign scammers with fake pics. Problem with Hinge it doesn't post where your phone is, you can say you are from anywhere and no way to prove it. I was on the website for a week and busted like 4 scammers all in a row, its terrible! Dont waste your time, you have no idea who you are talking to... dead givaway, they write in broken English and incomplete sentences!

Thumbnail of user richardl2065
1 review
3 helpful votes
February 7th, 2022

It's free. But the Hinge algorithm knows my preferences very well, and puts the best matches out of reach unless I pay for "roses" to communicate with them. I'm then suppose to give the closest matches "roses" which is just creepy. So I have to pay for the privilege of disturbing the most suitable women.

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Thumbnail of user balakrishnak1
1 review
0 helpful votes
January 5th, 2023

Not my useful app waste full blade on your pocket. Never use this app ever again unless you're ready to poll ur money.

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Thumbnail of user mikat4
1 review
1 helpful vote
June 1st, 2015

By far the best dating app for meeting people that are in the peripheries of your social circles. So if you want someone that went to the same school as you or someone that isn't totally creepy Hinge is definitely better than Tinder and all of those others.

Tip for consumers:
This works best if you have a well-developed Facebook account with lots of friends.

Value
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Thumbnail of user anonl12
1 review
1 helpful vote
September 1st, 2022

Hinge blocks genuine accounts for no reason

I made a new account with a new phone number and didn't get any matches so I emailed hinge and found out that they blocked my account. They gave me a generic cookie cutter copy and paste answer with no explanation why they blocked me.

I've been a long-time user of hinge and now I can't use it (after getting a new phone number) and I don't even get any explanation. A while back there was so many fake profiles, where I would constantly report them but it didn't stop more new fake profiles being made. But now my genuine profile is the one to be blocked. I'll be spreading my story to all my friends and warn them of how unfair hinge are to its genuine users- while at the same time allowing floods of very obviously fake accounts to be on the app.

Since hinge doesn't even make an attempt to resolve genuine users' issues or complaints, the only choice I have is to review and complain about it on every possible platform, consumer rights and third party review websites.

The hinge email response:
Hinge actively identifies behaviors that violate our Terms of Service. Your account has been permanently removed due to either or a combination of violations you've received against your account by other members, and/or our own independent determination.

As noted in our Terms of Service, "Hinge reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if you have violated these Terms, misused our Services, or behaved in a way that Hinge regards as inappropriate or unlawful, on or off our Services." To protect members' privacy, we will not disclose any further details about the reason for this ban. We understand that this policy may be frustrating but it's an important part of our efforts to keep Hinge safe.

To cancel your subscription and request a refund (if you are a paid member) to avoid any further subscription auto-renewal charges, please follow the steps on either the iTunes site or the Google Play site.

Tip for consumers:
Don't waste your time on hinge, customer service is not there to help their genuine customers.

Service
Thumbnail of user brians2964
1 review
3 helpful votes
June 15th, 2022

Your preference does not matter with Hinge, they'll send you profiles that are NOT what you ask for! Very low quality dating site! They've sent me every extra large fat chick matches in Denver! So appalling! Don't waste your time with this site!

Thumbnail of user thereses107
1 review
3 helpful votes
April 29th, 2022

As many others on here have said…. I went to open the app and found I was banned. I'm in shock. I can't even imagine why. I looked at their terms of service and its a mile long and mentions everything under the sun! There is some funny business going on. I upgraded a couple times for a month. There are a ton of fake profiles with modeling photos of guys from Europe! They all have a similar story. I ask them to verify their identity. Maybe they kicked me off fir that. Maybe they only want people that are spending money on the app! And if that's the case, it's discriminating. I'm a well respected professional in my community as a mental health provider over 27 years! This app is shady and I sure wouldn't recommend it. I felt that way before I got banned so they did me a favor! I never got a chance to delete my profile. I bet they leave them on!

Thumbnail of user cyruss42
1 review
4 helpful votes
March 20th, 2022

Went through hundreds of profiles and all the same fat women and Asian crypto scammers. You don't have to believe me. Try it for yourself. You will see. Buyer beware. Save your money gentleman you been warned.

Tip for consumers:
Even if you cancel no refunds!!!

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Thumbnail of user hd90
1 review
7 helpful votes
February 1st, 2022

All major dating apps are owned by Match group which have heavily monetized and not revolutionized online dating as they claim. Hinge has a kinda decent format unfortunately filled with abandoned accounts, fake profiles and the ugliest shortest fattest weirdest baldest individuals that do not fit my preferences. As a free user I can't really use that option it's a locked feature. Hinge shoves the same hideous profiles down my throat and offers nothing else. It just seems the algorithm and messaging system don't work correctly and worst than that just aren't really many attractive or credible users to find a potential match. So it's very disappointing and I almost need therapy from the repetitive stack of goblins I have seen on there! Designed to be deleted because this app sucks and filled with atrocious dare I say "human beings".

Thumbnail of user baxterc20
1 review
7 helpful votes
January 17th, 2021

Hinge only works if you pay them and if you do they will ban you then run off with your money. My proof is the Better Business Bureau, the app store comments, a quick google search, and even the reviews here. This is blatant fraud and they should be sued. Minorities are also targeted and reported for having different beliefs.

Tip for consumers:
If you're going to use it, put gasoline on all your money and possessions and light it up with a match because you're going to throw your money away using this app and kill your phone battery. Goodluck though

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