Houzz has a rating of 4.76 stars from 79,508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Houzz most frequently mention great selection, customer service, and free shipping. Houzz ranks 1st among Furniture sites.
This company responds to reviews on average within 3 days
I love, love adore houzz...for the inspiration...wow so fun and helpful...the website is so beautiful and user friendly! And I shop occasionally too.they have something for everyone in absolutely every price range. Nice specials too! I've been searching for a modern top mount sink to replace one in the house where we are living temporarily while building! A high end sink for a sale price! Very nice for resale as well.
Complete con. Signed us up promising leads. Vast majority were bots. Tried to cancel but they auto renew you for a year and now refuse to engage and cancel our plan. Absolute scam, please do not fall for this by signing up. Use google ads, use Facebook, use anything but these absolute con artists. I wish we had read the reviews before signing up. AVOID.
I love, love adore houzz...for the inspiration...wow so fun and helpful...the website is so beautiful and user friendly! And I shop occasionally too.they have something for everyone in absolutely every price range. Nice specials too!
I've been searching for a modern top mount sink to replace one in the house where we are living temporarily while building! A high end sink for a sale price! Very nice for resale as well.
Looking for a modern above mount updated sink at a good price
I could not be more thrilled with my new walkway. Jeremy is a craftsman - the stone work is gorgeous. Not only is the walkway and retaining wall beautiful, he pays attention to practical issues like water runoff and impact to surrounding structures. In addition to all this he is a great guy, completely trustworthy and extremely fair in pricing. The bottom line - do not hesitate to go with Russell Masonry you will not regret it.
I had a wonderful experience purchasing from houzz.com. One friend of mine recommended this store after purchase of the stylish furniture set for his house. Flipping through the catalogue with wide range of products I've finally found exactly what I needed! My brand new coffee table is a perfect fit for my living room. Now I can spend my leisure time with much more comfort and pleasure. Thank you for the great survice!
Products used:
Coffee Table
Love Houzz! I didn't even know they sold products. I found wallpaper I loved, ordered a sample and received it in under 48 hours. I did NOT disappoint, and the picture on the site represented the physical product to a T. It is SO disappointing when a company misrepresents the color or quality of their product. When I got a promo code in my email two days later, and the wallpaper was on sale, it was a no-brainer. One purchase and I'm already a fan!
I found the most exquisite wallpaper, and it was on sale, and you gave me a discount code ;) Excellent service, too!
Apparently my teacher's credit union did not accept this order and kicked it out of their system. I just saw your email about not procession the order and cancelling it. I am now re-ordering the tub and shower head with my regular checking account. Please let me know it there are any further issues. Also, it's very important that a delivery this size be left at the garage door, and not the front door. Please communicate that to the delivery team.
Thank you! ~ Angie *******383 My Cell #
I found a jetted Whirlpool bathtub that I really liked on your web site. I was searching the internet for something special, and I found it with your company.
We were in need of a new deck as our old wooden deck was starting to show it's age. I found Pulsar Construction online and requested a quote. Alex called the next day and was very kind and professional when going over options for our new deck. The quality of his work is exceptional as he pays attention to the finest details. I would highly recommend Pulsar Construction to anyone. The deck will out last the house. Thank you for all your hard work Alex. We are thrilled with our deck.
We had a fantastic experience working with Northern Construction Tile (Hector and Marco). They helped us sort through the many porcelain slabs available to choose the best one for our kitchen remodel. They quoted us a very compatible price for the product, delivery and installment of our new kitchen counter tops. They delivered on time and did a fantastic job installing it. The crew was clean, polite, punctual and precise. We are 100% happy with the outcome.
Tip for consumers:
If you think of installing new kitchen counter tops, we highly recommend adding waterfalls on all sides.
If help desired with aesthetics, discuss with Marco!
Products used:
Four slabs of 60x127 2 cm Calacatta porcelain, polished.
Always have a great experience shopping at Houzz.com. Great service from their staff, usually keeps us informed and easy to communicate with them when a question arises. Thank you all for your assistance.
Houzz is usually the first place I look because of their great service and wonderful and array of products to pick from.
Love the convenience and for the most part, pricing, quality and service that Houzz.com provides. However, recently, I received an item which I ordered earlier; - a (sconce) and it is missing parts. Very surprising and unexpected.
Have been a customer of Houzz.com for a very long time and I do like the fact that Houzz carries so many products to choose from and the pricing is comparable and reasonable.
Always find what I am looking for. Great things!
Houzz is always reliable! Prices are comparable to other websites, but the attention to detail and client is above the rest!
Always enjoy shopping at Houzz.com! Great prices and lots of items to choose from. Very good quality as well. Thanks!
Loved the products that Houzz carries and also the service. Thank you for making my shopping experience wonderful!
I always go to Houzz to check their inventory and they seem to have everything I need and also the prices are competitive with other websites. Their service is excellent!
I love the products that Houzz carries and also for the most part the prices are good.
Houzz carries a huge inventory of items with prices for just about every budget. Thank you!
Houzz is My Go-To for all home decor needs: Excellent customer service, quality products, and competitive pricing! I've bought light fixtures, faucets, mirrors, tubs, and the list goes on. Before you choose your product, Houzz offers the unique feature of shopping through photos with the products/items shown in different styles and settings. Love me some Houzz!
Houzz is my go-to-place for all home items and fresh ideas. Houzz has excellent products, competitive prices, and what a selection!
Houzz is my go-to-place for all home items and fresh ideas. Houzz has excellent products, competitive prices, and what a selection! Third home that's being supplied by houzz, from bathroom faucets to light fixtures, to one of a kind dining furniture. We Love houzz!
Our mom's aging-in-place bathroom renovation was a big success - a full wet room concept with zero-threshold shower, linear wall drain and full handicap design w/grab bars and accessible shower fixtures. Also a wider doorway for future wheelchair access, modular vanity, non-slip surfaces, and beautiful tile work. Functional and looks fantastic! Thanks, Rob, Steve and team for a job well done!
Kristine was absolutely wonderful and worked with the vendor to help me get a replacement ottoman for a couch I bought two years ago. Thank you!
Love all the design ideas and shopping options on Houzz! Every purchase I've made through Houzz has been perfect! Style, quality, functionality, value!
Based on my past experience using Houzz, I searched for a particular type of bathroom sink faucet and found exactly what I was looking for.
Houzz needs to do a better job of providing discounts and right now deliveries are not being made to the door of my condo. I was told that this huge, expensive rug will be dropped off in the lobby of my condo. Other companies are coming in to set things up, with masks, etc. I would not have purchased this rug from Houzz if I was able to find it elsewhere. I was able to find most of the other furniture elsewhere so Houzz lost quite a bit of money based on service and delivery time.
I chose Houzz because it is the only place that I could find this rug.
I called customer service prior to placing an order for an expensive leather couch and loveseat to see if they had stock, and would ship as it stated on web site by January. The representative was very patient, and answered all my questions assuring me that there were 20 couches in stock to be shipped within state I live. Very happy with the information. Thank you!
Had the products I wanted in stock, and within my state to be shipped by the date stated when I paid for the items. Happy with that right now, and hope the couch and loveseat are as nice as in the pics.
Anthony is always a delight to speak to. He is thorough, provides in depth verbal and visual guidance but most of all sends a helpful follow up email almost immediately once our meeting has ended. Anthony is no stranger to the home improvement industry and the platform has significantly improved since the last time we spoke. All in all I am looking forward to our next update/brainstorm sesh.
Thanks Anthony!
- Mary Salamanca of Innovation Construction in San Leandro CA.
Products used:
Houzz Pro for General Contractors
Working virtually with ‘UnComplicated Design' was the best decision I have ever made for designing my living room and finding my style. With help from Andrea I was able to get a ‘Mood Board' that my husband and I love for a great price. Thank you. It's a big deal because my taste in design is so different from his. Andrea was able to bring it together for us.
Tip for consumers:
Great site everything is virtual.
Products used:
Mood Board design and product suggestions.
My only complaint is figuring out where to select after pay! The arrow on select payment type is so faded I could barely see it! Your losing orders because of it.
Best product selection, but super frustrating when it takes time and again figuring out how to select after pay. That needs to be made easier to identify! Very very annoying!
Super disappointed that my $25.00 code would not apply to this order! Not sure what the issue was? Accidently placed order before selecting afterpay! That needs to be larger type and or highlighted. I had to go back cancel and start over! This has taken an hour, should have taken a few minutes! Please don't give out codes for discounts if they won't apply.
Cindy Baker
Best selection of stained glass
After an extensive remodel in our kitchen and bath, this website gave me so many ideas and was very satisfied with quality of products. Highly recommend.
Have bought several things from this site and have been very satisfied
So many beautiful ideas and options. Highly recommend
Love the ideas and options to choose from explained in great detail
I knew of houzz as being a online platform for interior design and home fashion to get ideas for remodeling or designing a room but I did not realize they sold some wonderful products and just by happenstance of seeing a really cool outside table on another site I don't even know how it came up online showing me the same item for considerably less money which made me so thrilled that I made my first purchase I can't wait to see it
Found a great outdoor coffee table for my patio
Your site is great! I found exactly what i wanted with you-i saw this item with this cover on a site but they didn't have available to order-then, on a "lightbulb" i thought of you all-i was ecstatic! I almost bought another item that i liked, but it wasn't this one! I can "die happy"-(i could be the next day-i just turned 75 and for me, that's still very young-i know bye now, you perceive me as crazy, but i'm not just very happy---THANK YOU
I had looked everywhere for the futon i just ordered-i just couldn't find it-then i remembered houzz-and "ching" there it was-i should have come to you 1st
Beautiful bowl! Look forward to seeing it on my mantel. Updating my address and credit card info was easy. You have a great website!
When I began to logon fill out my shipping/billing info, I was caught in an unending loop (flashing dot, dot, dot as it was 'thinking'), so had to close App, re-enter, and try again. Also, I was supposed to get free shipping (Houzz coupon said it would automatically apply at check-out), but it didn't appear. Something is quite 'off' with your App today, and I'm not pleased.
I chose house simply because the Decor Planet website order system was more broken than the Houzz App was today. Their system kept designating my delivery address as Unterschleißheim, Arizona. I’m in Tucson, Arizona with a ZIP code of 85716 and Unterschleißheim in Bavaria, Germany, north of Munich, with a delivery code of 85716, according to Google maps. I was happy to find the product at Houzz, although your order system has glitches, perhaps due to heavy online ‘traffic’?
Easy to navigate website, nice extensive collection of home goods, and quick/easy purchase once you finally decide from all the options available. The hardest part truly is just making up your mind from such a wonderful array of products. Thank you... we always seem to find our way back to Houzz!
Because you offer a great assortment of products, and have great articles on every aspect of home ownership; remodel, decorating, fine tuning, landscaping, the list goes on.
I called Customer Service twice regarding the color and fabric on these chairs. On 2/8 a rep said that she would call the mfg and then either call or email me--neither happened. I called again on 2/9, spoke to Ali (male), and he put the service back in Customer Service. Please recognize him--and for heaven's sake train the previous rep to respond. Even if it's to say that there is no news but the effort is being made. All customers need something to hang onto--I know; I was a manager.
Quality of Product and Customer Service. I would not have ordered were it not for Ali's help.
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