• OkCupid

2018 CUSTOMER CHOICE AWARD

Ratings On Other Platforms

Trustpilot
1.3 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

OkCupid has a rating of 3.45 stars from 1,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OkCupid most frequently mention interesting people, answer questions, and matching system. OkCupid ranks 19th among Dating sites.

Positive reviews (last 12 months): 17.9%
Positive
5
Neutral
1
Negative
22
15
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

  • I have written to customer service repeatedly with absolutely no reply.
  • Plus your phone number will have problems logging into the App, website.
How would you rate OkCupid?
Top Positive Review

“OkCupid is a great place to meet new people”

Nathasja R.
4/24/23

OkCupid is a great place to meet new people, especially if you are looking for something casual or casual/dating relationships. OkCupid offers many different tools to help you find the right match. It's also one of the most popular dating sites in the world and has been around since 2004.

Top Critical Review

“Do NOT use OkCupid!”

Hazen M.
7/6/23

OkCupid showed me the same 5 local people over and over. I also had many suggestions for obvious 'catfish'. The worst part was that they continued to charge me ($47/mo) even after I deleted the account. You will never speak with a human when you try to contact them. I asked them to refund my money or restore the account. I will NEVER recommend this app to anyone!

Reviews (1,224)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23) phone number (18)
Thumbnail of user hazenm3
1 review
1 helpful vote
July 6th, 2023

OkCupid showed me the same 5 local people over and over. I also had many suggestions for obvious 'catfish'. The worst part was that they continued to charge me ($47/mo) even after I deleted the account. You will never speak with a human when you try to contact them. I asked them to refund my money or restore the account. I will NEVER recommend this app to anyone!

Tip for consumers:
Terrible app that has gone down hill.

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Thumbnail of user haroldj261
1 review
1 helpful vote
July 5th, 2023

The ordinal founders sold out. Now Match Group has completely ruined the last actual useful free dating app/site, because the competition was too hard for them. 10 likes per day limit on the free version. Most likes/views are from halfway round the globe by bots that never get taken down. Most local profiles are dead ends of people that left the app/site and never deleted their profile but will never get removed so that Match group can continue to sell ads space by using inflated user numbers.

Tip for consumers:
I don't think there is a refund policy. It's buy it and use it or lose it.

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Thumbnail of user mauricel146
2 reviews
0 helpful votes
April 30th, 2023

Don't believe it's free! Try J4Dates.com if you are serious about dating. They have plenty of real people who also take their search seriously. Not that OkCupid type of people who put up ugly photos of themselves or write gibberish in their profiles or contact you without reading your profile and then suddenly leave chat without saying good bye - it all happens repeatedly on OkCupid, it's a normal thing there. It's just a huge waste of time for nothing!
OkCupid claim to be partially free but in fact they make you pay for every step. They have no quality members.

Thumbnail of user sandraa1714
1 review
0 helpful votes
July 31st, 2023

I paid almost $90 dollars for a three month membership, only to get, at most maybe ten messages from men that were all from out of state despite my settings. After messaging with them for a few minutes, most of them seemed decent and stated they were looking for a long term relationship but shortly after we got to chatting the conversation on their part became sexual. It was a real turn off as I'm looking for a quality person. I made very clear what I'm looking for on my profile but the site is full of cringy men looking for hookups. Unless that's your cup of tea, Don't waste your time or hard earned money.

Thumbnail of user nathasjar
7 reviews
2 helpful votes
April 24th, 2023

OkCupid is a great place to meet new people, especially if you are looking for something casual or casual/dating relationships. OkCupid offers many different tools to help you find the right match. It's also one of the most popular dating sites in the world and has been around since 2004.

Thumbnail of user robinb1292
6 reviews
1 helpful vote
March 4th, 2023

Those who are looking for love can meet each other on the free dating site OkCupid. Since 2008, OkCupid has been the highest rated app in the Apple App Store. In addition to assisting you in finding love, OkCupid wants to do so on your terms. OkCupid has a tonne of features that make finding love simpler than ever before, including hundreds of questions and answers that can help you determine if someone is perfect for you.

Thumbnail of user thomash205
1 review
2 helpful votes
February 8th, 2018

OkCupid is great but dont rule out other good options (e. G wejustfit.com etc) the bottom line here y'all is that you gotta be patient and smart enough to put the effort in if you want to arrange real dates using internet dating. Trust me y'all, it does pay off if you keep your expectations in check. Good things do come to those that wait.

Thumbnail of user robertad188
1 review
0 helpful votes
August 8th, 2023

The worst dating site. Full of married men and scammers. Don't waste your time on that site. It's nothing but dumpster diving.

Thumbnail of user matth967
1 review
0 helpful votes
July 1st, 2023

Messaged over seven female profiles get banned. I never did anything. In the past when I was on there women were rude and nasty. I deleted my account. This time I get banned for no reason.

Tip for consumers:
Worst dating App with likely fake female profiles

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Thumbnail of user manuelai2
21 reviews
9 helpful votes
July 4th, 2023

Low quality trash men
No offence but that's what they are i chatted with many
Thanks god i didn't met any

Thumbnail of user marys6204
1 review
0 helpful votes
August 3rd, 2023

If you're looking for a serious relationship then OkCupid is not the way to go. It's mainly a hookup app. Every guy I have matched with turned out to be a huge disappointment.

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Thumbnail of user josephw1839
3 reviews
0 helpful votes
February 25th, 2023

The best online dating sites help you make friends as well as romantic connections. It is a great site for finding connections, but it's not the only one. We've compiled a list of the best free and paid dating sites to help you find your perfect match this Valentine's Day.

Thumbnail of user todamnstupid
2 reviews
1 helpful vote
August 13th, 2023

They advertise as a completely free site and it's not, only to look at pictures. I see the same faces and they push likes and messages to get you to pay. Needless to say i didn't fall for it and won't pay to chat with someone who really isn't interested to get to know me

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Thumbnail of user prodigalharbinger
1 review
0 helpful votes
August 16th, 2023

I had utilized OKCupid before between 2012 to around 2019. I was able to land a number of quasi successful relationships. Years later, when I was in a place in which I felt online dating was called for again, I decided to return to OKCupid, especially after reading on one news site that compared dating apps, and noted that a strength of OKCupid was the large database of participants. I pulled the trigger and set up my profile. I was very surprised by the number of likes that I had received, especially compared to other dating apps I had tried. I received 80 within a 24 hour period! I should have been more suspicious than I was. Thinking that I did not want to miss out on an opportunity, I decided to do something that I did not originally plan, that is to purchase a premium service. I went with the mid-tier 3 month for just under $90. When the transaction was complete and I could see who actually supplied those likes, I IMMEDIATELY regretted my decision and felt like I had blown close to $100. Only two of the likes came from my home state. The vast majority of them came from Kenya, Uganda, Philippines, and Thailand. I had even applied a 25 mile limit in my preference section. What's worse is that I had emailed OKCupid customer service to address my displeasure of this interface design, and voiced that I thought there was some deception involved in getting their customers to go premium, but after several days, they have not even bothered to respond. On top of that, the selection of local singles/participants is quite limited. Avoid OKCupid at all cost.

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Thumbnail of user timt832
1 review
2 helpful votes
March 25th, 2023
Verified purchase

The site is clumsy, the like button doesn't work. When you send a message and they respond you can send additional messages. There is no search engine to find the ideal person. You have to struggle thru the site mistakenly to find anyone. Your bombarded with people from overseas that you would never consider. It's expensive compared to other sites. Not a site to find someone easily.

Thumbnail of user jims874
3 reviews
32 helpful votes
May 28th, 2023

Full of fake profiles. Use another site. Full of fake profiles asking you to meet their family members.

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Thumbnail of user berniec83
1 review
3 helpful votes
March 11th, 2023
Verified purchase

I purchased upgrade and my matches that they sent were not even close it's a joke not even worth 1 star I cancelled after one day and they really sent garbage the matches were not even in distance specified by me don't waste your time and money on this you got a better chance on a street corner than this site

Tip for consumers:
Go somewhere else

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Thumbnail of user nebojsal
3 reviews
12 helpful votes
August 2nd, 2019
• Updated review

I am very sad that I have to lower my rating from 5-star to 3-star. Edit: And now to 2 stars. Every change in recent few years made it worse and worse. Also, every change of interface created tons of glitches. First the site stopped showing who visited you. It's o. K, because it made messaging and likes more important. Than they removed the possibility to see when someone was online. So you can be stuck in messaging someone, who wasn't there for years. Then they opted out messaging, unless you match with someone. It would be o. K, if girls were clever enough, to understand the principle of Liking and Matching. 90% of profiles now claim "Message me, I don't see likes". Recently they introduced some form of instant chat client. Which is so buggy, it's awful to use. Especially on mobile version. Speaking of mobile... I never could use mobile app, because it was not available for my region. And later because my device is not compatible. The most recent change is they limited number of Likes per day. It would be o. K, if it also wasn't so glitchy. Twice already my limit time expired, but magically it instantly renewed for another 24h on itself. The latest is that in Browse users you don't see those "who you liked" anymore. Are you people doing it deliberately, to destroy the site?

I must say I was free user all the time. And therefore it is still better than most other sites

It just fits me for some reason
May 16th, 2018
• Previous review

I've been using a lot of dating sites, with more or less luck. Every site has it's pro's and con's. But OKCupid seems like a place, that has been so thoroughly developed. Many say it's a CIA project. Well, it's been developed by professionals, that's for sure:)

1. The search option is nice. You can choose between several criteria, even if you are a free user.

2. Messaging system became messy lately, but I got used to it. You need to match with someone in "Double take" game, to send her a message. I don't have a problem with that. It prompted a lot of girls to start playing the game, after all. And yes, it helps chasing away fake users.

3. There is a lot of room to describe yourself, on all aspects of life. I was always putting a lot of effort in that matter. And appreciated users who also do it. You can create more photo albums and put a lot of photos on your profile. You can also connect Instagram profile.

4.It seems to me that it attracts somewhat more intellectual users, which I like. Maybe that is the reason why many reviewers are complaining:)

The downside is there are so many transgenders. But it's not the technical issue, so I can't complain.

What else to say? I've met plenty of people through OKC, from all around the world. My current relationship is conceived on OKC. It is only one of the reasons for a 5 star rating

Thumbnail of user luigir17
1 review
1 helpful vote
January 28th, 2022

Be careful, even if you sign up for only 1 month, they will continue to charge you unless you cancel. I recommend you cancel right away if you DO join. You still get to keep your membership for the remainder of the month, it just won't charge you when it's over. The paid version also isn't that great. You're better off just messaging random people than waiting to see who likes you. Messaging is free.

Tip for consumers:
Don't trust them. They will take your money without you knowing and ignore your emails.

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Thumbnail of user sherrys706
7 reviews
1 helpful vote
February 11th, 2022

I have used the free version in almost all services. I like the algorithms of this site, as it helped me find a nice person. Although often finds not the best. I hope for algorithm improvements, because I really like this service.

Thumbnail of user jons641
1 review
6 helpful votes
April 2nd, 2021

Don't waste your money like I did purchasing OkCupid what a joke unless you're looking for a mail order bride as the stacks of profiles they provide you with, and I had my options wide open, yeah my stacks still became empty after 20 maybe 30 profiles and I was left with only the foreign stack available, yeah Green Card girls. It's as if they have no local customers to show you but I'm sure there's millions of lonely lives that fell for their lies.

Thumbnail of user ellae51
1 review
0 helpful votes
March 25th, 2023

Spent ages creating an account and answering the questions. All the people who 'liked' me were blurred out - I needed to commit to a payment plan to see them. A dishonest business model.

Tip for consumers:
False enticements to get you to part with your money. You cannot use OkCupid without paying.

Service
Thumbnail of user jyossefd
3 reviews
0 helpful votes
July 15th, 2018

SEARCH Women 46-59 within a 5 mile radius of Somerville, MA (includes Boston and all of the immediately surrounding cities and suburbs) who were online in the last month. NO OTHER CRITERIA. Exactly 12 hits.

Nothing else you need to know.

Only one thing makes sense. Match.com owns Okcupid. OKC is free, match isn't. Why would Match want to make OKC decent? Of course they're strangling it slowly to death. Give it another year.

Thumbnail of user popsh
2 reviews
19 helpful votes
August 28th, 2020

This went from being the best dating app (2016) to the absolute worst, you can't message, you can't answer specific grouped questions, Christ you can't even "like" more than ten people a day now! They approve accounts that are clearly someone using American Instagram pictures but claiming to be British because African & Russian scammers don't know the difference! It's basically a pile of crap. And then you want £50 a month... seriously?!... Wt* is wrong with you folks!

Thumbnail of user toml1203
3 reviews
2 helpful votes
February 15th, 2023

Fake and useless! I use J4Dates.com nowadays. I easily got three dates through them, two ladies were super hot and stunning. Anyway, OKCupid can be used if you have absolutely nothing to do with your time and you have a few extra bucks to waste. But if you want real results - OkCupid is useless. It's not free anymore. Too many fake profiles. Weird matching algorithm. Silly questionnaire - they ask too much unnecessary information. They bait you into buying a membership by giving you fake matches. If you can afford a paid dating service - there are so many better platforms with guaranteed meetings.

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3.5
1,224 reviews
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