Society6 has a rating of 4.21 stars from 1,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund, and phone case. Society6 ranks 22nd among Home Decor sites.
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I ordered a "Tooled Cowhide Leather" iPhone case on 1/26/23, what I received yesterday was a polycarbonate case with a cowhide design. I'm in the process of contacting Society6 to see how issue can be resolved. Update 2/9/23 Contacted Society6 via email and issued was resolved in less than an hour! Refunded FULL amount of order and did not want iPhone case returned. Great to see a company that takes care of customer issues without a fight.
I ordered 2 tapestries. They aren't what I'd call "tapestry". They're see-through. The fabric feels like a thin cheap bed sheet. Not worth the money. I wanted to hide a small accent wall I'm not allowed to paint. But you could see through to the color and pattern. Disappointing.
I ordered 2 tapestries. They aren't what I'd call "tapestry". They're see-through. The fabric feels like a thin cheap bed sheet. Not worth the money. I wanted to hide a small accent wall I'm not allowed to paint. But you could see through to the color and pattern. Disappointing.
Tip for consumers:
There are better tapestries found if you search photo backdrops instead of tapestries. They aren’t see-through.
Products used:
I did not use either tapestry I ordered. They went immediately in my garage sale. I did not return them because I was moving and didn’t have the time.
I love the quality, the awesome staff and the helpfulness. They have excellent products and we have never been anything short of impressed. Literally we have two full drawers of their t-shirts in our dresser!
I got this cute mushroom yoga mat. My personal recommendation is not to buy one- they quality is poor and after only a couple of months, it's already torn. The pieces that come off get all over my clothes, the yoga studio floor, and the overall design no longer looks good.
Tip for consumers:
I don't recommend Society6. Look into your other options.
Products used:
Yoga mat
I purchased to "leather" throw pillows for $40 each. The leather is actually a leather print on fabric and well so are the stripes on the pillow cases. Such poor quality, this is was deters me from buying items online. I really had wished I read reviews from this site.
Products used:
Throw pillows
I was excited and hopeful to find Society6, because they show a seemingly limitless variety of colorful pillow designs with good variety of sizes. I found a playful design that I really enjoyed and felt good about supposedly supporting artists. I bought two rectangular throw pillows that, according to the Society6 website were to measure 12 x 17 or slightly larger. The pillows' actual size was less than 10 inches x 15 inches. They were too small for my needs. Society6 customer service person seemed totally unconcerned the sizing info was incorrect and offered me 20% off to keep them. I declined and asked for a refund, suggesting I would order the next size up if someone there could provide me with accurate measurements. No one, apparently, could provide accurate sizing. Their explanation is that each pillowcase is handmade "just for me," so sizes vary. That may be true, but made-to-order sewing can certainly be cut to exacting standards and accurate sizing information provided on the website. I decided it wasn't worth the risk to reorder. I'm disappointed this didn't work out. I like that the pillows have the design on both sides and have zippers to remove the pillow insert for easy cleaning. They also appeared to be well sewn, although the fabric looked as though it would get dirty easily. Also, once the pillow insert is added, the fabric stretches, and the colors appear less vivid. I was expecting a higher quality, more resilient fabric. Society6 has no customer service telephone, so all my communication with them was via email and live chat. I'm giving them two stars instead of just one, because they did, ultimately, give me a full refund. Buyer beware.
Do not give any money to this business... the quality of products are worse than those produced in China's sweat-shops... I purchased three products, a bath mat, a shower curtain, and hand towel. The hand towel and bath mat have track marks of missing color/design where the printer messed up or got caught up on the material which ruins the overall design of the product. In addition, the materials feel really cheap and plastic-y. In addition, the bath mat stays wet for days, so it's not only of poor quality but it's not functional. I paid premium quality product prices and received literal garbage... I'm literally going to throw these away, do not spend your money here.
Tip for consumers:
DO NOT USE OR PURCHASE FROM THIS WEBSITE
Products used:
none
Order a couple prints that were priced in CAD. Charged an exorbitant amount for shipping. However, when it arrived I had to pay $150 COD fee charge from FedEx (more than the cost of the prints). They didn't pay for shipping, I did- crazy double! Would not have ordered if I was going to be charged to FedEx shipping it (btw I've ordered and shipped from U.S. before and it isn't nearly as much). Do NOT order if you live or are shipping to Canada. Disappointed. Will not order from them again and turn off alerts.
Tip for consumers:
Do NOT order from Canada or you will be charged a double shipping charge. They have FedEx charge you back (so they double charge for shipping).
This Laptop Skin is so so gorgeous and glamorous on my 17" pC Just to look at it the colors pops at me with the pink, Lavender, and purple. Thank you for doing a wonderful and splendid job of sending out to me Keep up the good work
Tip for consumers:
None
Products used:
The Fantastic Skyline 2 Laptop Skin
Guaranteed my item before Christmas it is now 2 weeks later no item. Terrible customer service! I will not be refunded for my item they are instead sending it to me AGAIN where it will not arrive until mid January. I reached out to the company VIA customer service email and on their live chat and was ignored. Horrible horrible horrible. I would never order from here again because it feels like a scam. They cannot guarantee you anything and will not help you when their "guarantees" fall through.
Tip for consumers:
Don’t use it!
Products used:
Mug.
I ordered some throw pillows with inserts. They look terrible. The covers are ill-fitting over the pillow inserts and the fabric is thin and washed-out looking and NOTHING like the colors pictured online. I would not order from this site again. The jury is still out on the returns process, but I am guessing they are going to suck in that area too. I paid a fortune in shipping because their shipping fees are per item and not scalable to larger orders.
Tip for consumers:
Don't buy anything here
We ordered a cabinet pictured as grey wood with a white/grey marbled front. They shipped us an guly PURPLE marbled cabinet with ugly yellow plywood sides and top. It looks SOOOO BAD in our house I don't even want to look at it. We reached out to customer service and they said they'd let us know at a later date if they could do anything to correct the issue, and we haven't heard back. As I take more of it out of the box I can't believe we spent over $600 on this rip-off.
Tip for consumers:
Don't trust this site.
Products used:
We ordered a credenza/cabinet
Made mistake by offering email address on or about February 8th. I now receive 'offers,' often more than 2X per day. Have attempted not less than seven times to unsubscribe. Messages keep coming.
Clearly a technical failure, but a loyalty gaffe as well. Have now identified constant barrage of promos as 'junk.'
Tip for consumers:
Don't offer email address
Products used:
Shopped for curtains.
I purchased 4 abstract wall art posters. They sent me a package that took forever to get n when it came in it wasn't my poster. It was 1 poster with a woman on it n inside it had a receipt with another persons name item number n address on it.n the adress was not even my state. How careless. So after I made a complaint they sent me only 2 of the 4 posters I ordered even tho the receipt inside specified that I ordered 4 posters. How careless! Now I have to wait another 2 weeks for the other 2. You would think they would refund me some money or all but nope they didn't even care. Buyer beware do not order from them.
Tip for consumers:
Don’t buy from society 6 .
Products used:
Posters
I purchased a large area rug. No instructions for care except washing. It snagged in multiple places in less than 5 mo. Their return policy is 60 days. For such an expensive product and no care instructions, this is unacceptable. I contacted them for a replacement/refund/care instructions. All were met with a "no" as they have a 60 day return policy. Don't buy their rugs unless you want to replace them often.
Tip for consumers:
Don't buy their rugs.
We ordered the wrong product on accident, and we inquired about an exchange, and got back to us right away and made sure we get the one we need. Thank you!
I bought 3 cotton totes from them 2 years ago. The fabric is great, plus a full separate cotton lining. I just ordered 2 more, which are a stiff, thin, cotton bonded to a cotton backing. It's a much cheaper quality.
I will not buy from them again. I'd rather pay a more for a quality product.
Products used:
Tote
I see a ton a bad reviews here. I've bought several items from society6 over the past 4 or so years, and I've maybe been disappointed once with a clock that started to lag after a year. I've bought tote bags, bath mats, and other items, and generally I've liked them. I see reviews that say this is all overpriced, which is ridiculous to me if you want customized items. Custom means it costs more. If you're looking for cheap stuff it's not going to be customized.
I ordered a duvet cover and it cheap and made so poorly. It is made of 2 sheets! Duvet covers should be made from somewhat heavier material not thin sheets. They are sewn together so poorly that the seams pucker (see pic below). DO NOT waste your money. They are so thin that I don't know that I would even use them as sheets on a bed. I wanted to put a heavier comfort inside but it shows through so I would have to go buy a new one that is white.
I ordered a "Tooled Cowhide Leather" iPhone case on 1/26/23, what I received yesterday was a polycarbonate case with a cowhide design. I'm in the process of contacting Society6 to see how issue can be resolved.
Update 2/9/23 Contacted Society6 via email and issued was resolved in less than an hour!
Refunded FULL amount of order and did not want iPhone case returned.
Great to see a company that takes care of customer issues without a fight.
This company is a bit of a scam. The product I received was made so poorly that I am returning it and hopefully will get a refund. The printing process they used is clearly not monitored. The colors bled. The fabric of the shower curtain was awful. Definitely not worth the high price at all. I can find better products elsewhere. Look elsewhere.
Tip for consumers:
Don’t shop here. If you want to support and an artist, shop on Etsy
Products used:
None. Returning items
Disappointed in Society6 for deliberate misleading description of product. The designs are Gorgeous, and it seemed worth the wait to get one. However, the phone case sold for iPhone13 does not fit this phone! The opening for camera is entirely too small, does not accommodate the iPhone13 lenses in width or depth. So I wasted time and money on this. They do not give full refund, even when they sold a product that they must know doesn't fit the phone they advertise it for. Silly way to do business. Very disappointed. Beware, and don't buy phone cases from Society6 unless you have a old phone model.
The banner on the site says "Free shipping for orders over $75". I ordered over $75, but did not get free shipping. I asked the chat support person why and the answer was that the items I ordered are not included in the offer. That is misleading and I feel cheated. There was no mention of "certain items" on the banner. That's misleading and dishonest way of running a business.
They steal designs right of Threadless, where artists share designs, and reproduce them. I suspected this when they did exact knockoffs of a whole bunch of curtains etc from designer sites, but on the Threadless forums saw multiple artists warning each other.
You must post at least a 4 star review or they will not publish it. The prints I received were much darker than the website indicated and the artists website. I am familiar with this artist and her color palette so I was surprised. I can understand some color difference but as you can see from the photo it is extreme. Picture shown is held up to my monitor which is high definition and calibrated as I am a graphics designer. The other pic is of a smudge. They also came rolled tightly and the effort it took to flatten them left the paper misshapen. In the sites defense, I did not attempt to return but honestly, I didn't think reprints would look any different and decided to make do with what I had.
Tip for consumers:
Use with caution. You will get what you ordered but quality is poor.
Products used:
Artist prints
I ordered two pillows. The pillowcases that arrived were half the size of the pillows.
They told me oversize is normal and to send them measurements and pics.
I sent both.
Then they told me the measurements had to be done with a cloth tape measure which I do not have and issues me a very partial refund.
The pillow and pillowcase measurements are so off.
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.