• Tinder

Ratings On Other Platforms

Trustpilot
1.2 / 5
Corporate Values

Overview

Tinder has a rating of 2.64 stars from 669 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 46th among Dating sites.

  • Service
    129
  • Value
    130
  • Shipping
    56
  • Returns
    73
  • Quality
    116
Positive reviews (last 12 months): 5.5%
Positive
6
Neutral
5
Negative
99
62
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • All fake profiles, bad algorithm, scam membership, poor functionality, nonexistent customer service.
  • They dont have a phone number thats usable, cutomer sevices is less than useless.
How would you rate Tinder?
Top Positive Review

“A Game-Changer for Love Connections!”

Porter J.
7/18/23

Tinder has revolutionized the way we find love! This incredible app has made dating exciting and accessible like never before. With its user-friendly interface and innovative matching algorithm, Tinder brings people together effortlessly. I love the variety it offers, allowing me to meet amazing individuals from diverse backgrounds. It's a delightful experience, filled with countless possibilities and genuine connections. Thanks to Tinder, my social life has blossomed, and I'm grateful for the endless opportunities it presents. Highly recommended!

Top Critical Review

“Force customers to authenticate photos”

Lorna Y.
5/15/23

Over half of the users on Tinder are fake or potentially fake - new users beware of profiles without the check mark. My first time I had 2 guys fawning all over me both went out of country for work within a few days but kept in touch. No meeting no FaceTime no identity at all with reverse image, stories and documents are very elaborate. Do not send racy photos or money no matter how much they beg, they are not who they say they are. I insist they authenticate or FaceTime or I swipe left, if you find one please report.

Reviews (669)

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Other

Reviews that mention popular keywords

customer service (42) phone number (13)
Thumbnail of user troener66
1 review
0 helpful votes
August 20th, 2023
Verified purchase

Arbitrarily bans your account for absolutely no reason citing some unknown and non existent breach of their terms of service. Doesn't matter if you've paid them anything, they will take your money and then kick you out. WORST DATING SITE EVER! I would rate 0 out of 5 if I could.

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Thumbnail of user marclockemusic
2 reviews
8 helpful votes
May 21st, 2023
Verified purchase

Purchased a subscription to see my likes, then to be told oh wait you need this package at 25 a month! They are just at it and are taking people for fools with this type of business practice, every little function you now need to pay for separately, is just a waste of money & time, this company gives you nothing in return, avoid it at all costs, going by the reviews on here it shows how terrible this company has become

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Thumbnail of user sayn
1 review
0 helpful votes
July 11th, 2023

Tinder gives 12 persons which are blurry...to see them you have you pay...I did for a week...after that...never again blurry persons...
But something else...I am quit an interesting person I hear and believe...but my profile is hardly shown at the other sexe...
Why do I believe that...I get advertised by...pay for this and pay for that and you will be profiled as a primary person...

You have to pay extra otherwise no goal...
Several comercial advertising to buy more and more...

Products used:
It's a dating site....

Service
Value
Shipping
Thumbnail of user tarab635
1 review
0 helpful votes
August 29th, 2023

After subscribing for a months service I tried to log in and was asked if I was a robot, 3 times it had me identify a bee in pictures then it banned me for life and told me I wouldn't be refunded.
I am currently disputing the charges through my bank since I didn't violate any policy, and it's the only way to do so.
Complete crap scam

Tip for consumers:
Don't waste your money or time

Products used:
Tried gold got to use nothing

Thumbnail of user patricko585
2 reviews
1 helpful vote
July 31st, 2023

It used to be a good site, but it's not the case any longer. A few real women are outnumbered by bots and scammers. The costs are not that low and it's difficult to cancel. After all the hullabaloo with Tinder I I left it. Don't play the game you can hardly win. Chances of getting a real date are very low. Chances of losing money are very high.

Thumbnail of user trevork242
2 reviews
4 helpful votes
July 8th, 2023

Why are they all so self-absorbed, pretentious, ridiculously picky and narcissistic? Are there no slim and sportive, beautiful inside and out ladies? Are they extinct? Well, there are none of such ladies on Tinder! It seems that all women I meet on Tinder are looking for a superman, being totally oblivious to the fact that they themselves aren't flawless!

Thumbnail of user mistyk93
1 review
0 helpful votes
August 15th, 2023

Your ads have now become cringey and overdone...perhaps play them less frequently and they'd have more effect? Is there a way to do that?

I'm tired of seeing 10 ads for tinder whenever I'm watching a show -.-

It's not as effective as you think. It's literally convinced me that other dating sites are better because they seem less like a "brand", and therefore more authentic.

Regards,

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Thumbnail of user brentn86
1 review
3 helpful votes
April 23rd, 2023

The biggest and perhaps the worthless app! I lost almost a year on Tinder. I'm pretty sure that most profiles on Tinder are either fake or outdated. They never get deleted. Especially the attractive ones. Others are "ladies of the manor" with ridiculously picky requirements. They look down on men in search for their knight in armour. Not for the men with certain degree of self-respect.

Thumbnail of user jcuomo93
1 review
0 helpful votes
July 11th, 2023

Ridiculous and annoying. I don't get the purpose of anyone using this site. I have to write more words here so blah

Thumbnail of user walsh.sara1
2 reviews
0 helpful votes
July 2nd, 2023

Terrible site! Not user friendly whatsoever! I found it challenging to figure out and it was expensive with no refunds available. Don't waste your time or money!

Value
Thumbnail of user aarong685
1 review
1 helpful vote
April 30th, 2023

I only spoke to scammers on it. I think younger women didn't like me swiping right on them so instead of just swiping left they reported me. The company Match Group is openly fascist and censoring. This is from their terms of service. "Tinder reserves the right to investigate and/or terminate your account without a refund of any purchases if you have misused the Service or behaved in a way that Tinder regards as inappropriate, unlawful, or in violation of the Terms of Use, including actions or communications that occur off the Service but involve users you meet through the Service." so in other words anything they don't like. It's just open censorship from the left. I included emails to and from customer service. They just ignored me rather than reply to the last one asking for any specific details for banning me.

Tip for consumers:
It's far-left fascist censorship

Products used:
Free account

Thumbnail of user wadeva000
1 review
3 helpful votes
April 5th, 2023

My account got compromised; but Tinder dont have a button to "Terminate all sessions; and change password" as the rest of normal apps have, with any concern of privacy and security.
I then, exclusive, contacted the customer support for Match; through multiple channels.

One of them replied "We highly recommend that you delete your account and start again, or whoever logged into your account will continue to have access."
Another replied "unfortunately, we are not associated with Tinder"

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Thumbnail of user sherryh724
1 review
0 helpful votes
July 17th, 2023

So unless you pay for a membership, you're basically just a bunch of monkeys in cages with your pictures being swiped out, they can't communicate with each other. I can't say that I am one of those adults that would pay for a hook up site. And that's all this is if you're looking for real love, this is not where you want to be, expect to find cheaters and creeps.

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Thumbnail of user danielanthonyinspec
1 review
0 helpful votes
July 4th, 2023

Every single person I talk to on this site is a scammer all they want is your phone number and information or money and they keep asking for your information and won't tell you where they're from or if they do tell you where they're from it's not real because if you ask him a question about the place they have no idea anything about the area or any zip codes or phone number area code nothing so if I was you steer clear it's nothing but a big scam

Thumbnail of user erinb425
2 reviews
6 helpful votes
July 30th, 2023
Verified purchase

There are plenty of dating sites. Please don't lose your money to tinder and pay for an account. I was banned with no specific explanation. I cannot think of a single thing I did wrong to violate the terms of service or community standards. They took my money for a week's subscription, and I got an unexplained ban after three days with no refund, because I "violated the terms of service" which are extremely broad. I followed the appeal process to only get an automated response telling me to refer to the terms of service. Please don't lose your money to this app. After much digging, there are a lot of people on the internet complaining about getting banned for "no apparent reason." There are much better places to put your money.

Thumbnail of user kaler8
2 reviews
4 helpful votes
June 10th, 2023

They don't seem to be interested in attracting more members. They like to ban for no reason. Isn't it pilfering from bank accounts? To sum it up, Tinder is a useless site with a lot of shady things going on.

Thumbnail of user marcoarmada0413
2 reviews
1 helpful vote
June 7th, 2023

I joined this dating app on a Platinum Membership. As I was browsing, I realized that this app is infested with gays and trans. So, the next day, I immediately applied for a refund due to this.

I got a reply from Tinder saying that refund is on its way. Until now, no refund is made and no one is responding to my several follow up emails anymore.

This app is a fraud!

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Thumbnail of user urandam
1 review
0 helpful votes
July 22nd, 2023

I give this app 0 stars. They banned me for no reason then they shadow banned me! Its not good!

Tip for consumers:
I was blocked with no explanation. I couldn't contact anyone to address this. They still took my money and shadow banned me. I didnt get any matches on this app it was an huge waste of time! Try any other app but this one!

Products used:
Tinder Platinum

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Thumbnail of user henriquethk
1 review
0 helpful votes
August 21st, 2023

It's a faulty app now. I attempted to verify my account and they simply made up dome internal undisclosed reason to ban me. And this happens to plenty of people. They just don't care.

Tip for consumers:
Faulty app

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Thumbnail of user sasham61
3 reviews
8 helpful votes
March 20th, 2023
Verified purchase

Tinder is at its bottom. FULL of scammers and fake profiles. Don't even try to start a conversation if there's a professional photo and no profile description. Now of all the others that seem legit you'll spend a lot in likes and boost and you will not hear from any of those. The only profiles answering are the crypto scams. There's plenty of stolen models photos… just do a search around…

Tip for consumers:
Do NOT throw away money on this full of scam dating app

Products used:
boost, likes, platinum

Service
Value
Quality
Thumbnail of user mbettini42
1 review
0 helpful votes
August 31st, 2023

This business should be shut down. Anyone can scroll through any review site and see what they've been doing to people for years. Steal your money and lock your account and then sell your data. They can make up any reason they want for banning you because there is no way to fight it, and they know this. You can't contact them. They can easily deny your refund t making up lies about the ban. They are crooks. Also filled with fake scammer profiles trying to get your info and steal from you and crypto nonsense. Yes, this is first hand experience. This is a disgusting company. Never ever get on their app.

Tip for consumers:
I should have checked all reviews before spending money with them

Products used:
Tinder gold

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Thumbnail of user concettaconfalone1
1 review
0 helpful votes
February 22nd, 2023

I find nice people who are interesting to talk to. I enjoy making new friends here. Thanks to the developers.

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Thumbnail of user tonye565
1 review
0 helpful votes
September 2nd, 2023

Beware update!
I wrote the following review this morning and opted that Tinder could see the review. They have now deleted my account one week into a month contract. It seems they are a law unto their own.
What a total waste of money!
Unlike other dating sites where you can look again and reflect as to whether you'd like to contact that person at a later date. Tinder gives you the choice of like or dislike by way of swipe. If it's a dislike, they are off your viewings for weeks, or months, or maybe never to return again. In a very short period of time there was nobody to look at within a 15 mile radius, which basically renders the dating site pointless!
DO NOT WASTE OR RISK YOUR MONEY WITH TINDER…………..

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Thumbnail of user nigelp102
2 reviews
8 helpful votes
April 4th, 2023

Apparently Tinder is a game of chance but chances of finding a genuine and decent woman are very low. It's like finding a gem in the dirt. Another pet peeve on Tinder is sudden ban for no reason and loss of all contacts. In other words, they don't have a client-oriented approach anymore. They are not responsible for anything. No cases of scam are being scrutinized. They don't provide that service they claim to provide. They used to do it 5-6 years ago, but sadly, not anymore.

Thumbnail of user aleksandrs.sila
1 review
0 helpful votes
July 1st, 2023

I have paid golden, shaved beard and got banned for this. Amazing fy tinder!Never met a girl on this website!

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2.6
669 reviews
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